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From the business
Flagship One, Inc is the most reputable supplier of refurbished automotive control modules worldwide. We have been established for over a decade and have developed robust relationships with all of our clients. In order to maintain our lead as the top supplier, we consistently strive for excellency in quality-support for our clients. Our seasoned representatives are professionally trained and will go above and beyond to meet expectations. We are growing at an accelerating pace each year and consistently strive to cement ourselves as the industry’s price & quality leader – one customer at a time!
Flagship One Inc Reviews Summary
The company has garnered a mixed reputation, with customers frequently praising the quality and reliability of their products, particularly in restoring vehicle functionality. Many reviews highlight efficient customer service and proactive communication throughout the ordering and installation processes. However, concerns arise regarding delays in shipping and the return process, with some customers experiencing difficulties with defective units and a lack of timely support. Overall, while the company demonstrates a commitment to customer satisfaction, improvements in logistics and return policies could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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I ordered a PCM online and was one digit off on the vin number. They caught it and I was able to correct it before it was shipped. The part was packaged very well so I received it without any damage. Plugged it in and it works as expected. I had some questions about returning the core and activating the warranty, so I called and Mary answered my questions. Great experience, will look here first if I ever need another PCM.
They went out of their way to help locate a PCM for an older Mazda. They kept me informed with the progress. I installed it and it has been working great.
Everything got done in a timely manner, had several emails sent to me with updates, the ecm I received works great
Great Company Fast service Well informed on the Service and delivery time.Best part it fixed the problem Thanks again Flagship One
Easy to check out parts and simple to check out
Mari has been wonderful to work with, look forward to doing more business in the future
I purchased a ECM from Flagship Inc and it was a perfect fit. They programmed it using my VIN number and my car has been running great ever since.
Quality work 5 stars!
Great updates along the whole process!
Great customer service. Product was received promptly on time.
Ordered online after talking with a sales representative... Received my unit within a week... Removed my old one and installed the new one and my '97 Jeep Wrangler 2.5L fired right off...
Worked great from the time I put it in! Will be using you all again
My Ram was diagnosed with a bad PCU. I ordered a replacement, installed it and the Ram runs great. With a lifetime warranty how can you go wrong?
Super easy - was able to swap my old ECM with my refurbished & VIN matched ECM and get my GTO back on the road with a roar!
Fast service, reasonable pricing, quick delivery, couldn't be happier with the outcome. Thanks!
Easy process and quick shipping. Everything worked like it should
Flagship one will do what they say they will do. We received the PCM and it was ready to plug and play. They offer great tracking and a great price. You won't regret contacting them.
Placed my order on a Monday and by Thursday it was shipped out, fully functional and had my Cadillac back on the road in no time.
Painless.Go to their site, click some buttons, wait by your mail box.It's THAT ez.ONE thing I would do if I WAS THEM is give the CUSTUMER a sticker to slap on the box to send their old unit back.POST PAID.THAT would get more units in action.They have done a great job.And were fast about it.Dont get a junk yard unit.SPEND the few extra bucks and get what will WORK for SURE.You WILL be glad you chose them.My hat is off to the whole team!
THERE WAS NO TRACKING AVALIBLE UNTIL MY PCM SHOWED AT MY MAIL BOX. THAT GIVES ME NO ABILITY TO PLAN TO GRAB IT IF I DONT KNOW WHEN ITS GOING TO BE HERE.
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Never received item and still waiting for refund. They didn't do sig required and it was probably left at wrong address.
Kept getting the same evap circuit trouble code even after replacing the part. Took a chance on getting a new PCM. Code is gone for good and car is running great. Saved a good amount of money rather than going to a mechanic or dealership. Thank you!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members