From the business
Flagship One, Inc is the most reputable supplier of refurbished automotive control modules worldwide. We have been established for over a decade and have developed robust relationships with all of our clients. In order to maintain our lead as the top supplier, we consistently strive for excellency in quality-support for our clients. Our seasoned representatives are professionally trained and will go above and beyond to meet expectations. We are growing at an accelerating pace each year and consistently strive to cement ourselves as the industry’s price & quality leader – one customer at a time!
Flagship One Inc Reviews Summary
The company has garnered a mixed reputation, with customers frequently praising the quality and reliability of their products, particularly in restoring vehicle functionality. Many reviews highlight efficient customer service and proactive communication throughout the ordering and installation processes. However, concerns arise regarding delays in shipping and the return process, with some customers experiencing difficulties with defective units and a lack of timely support. Overall, while the company demonstrates a commitment to customer satisfaction, improvements in logistics and return policies could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Had no problems using the website and finding the part I needed for my truck. I would recommend them to everybody!
Excellent service absolutely the best! From placing the order to delivery time frame no issues whatsoever will definitely be using Flagship one again.
Hi Doug, thank you so much for trusting Flagship One Inc. Looking forward to doing more business with you!
I did as the instructions told me and as YouTube videos instructed and got no security light for ten min only a blinking check engine light and no key relearn or nothing other than blinking ck engine light took it out replaced with old one started right up
We set a high standard for ourselves and we’re so sorry to hear about the issues you experienced. We would like the opportunity to talk and investigate your feedback further. Please contact us at admin@fs1inc.com so that we can make this right.
Thank you for fast service and delivery, good quality part
Your trust and support drive us to continually improve – thank you for the 5 stars.
I like call my car comes out so clean and shiny. Wait time is short. Staff is very friendly.
Your trust and support drive us to continually improve – thank you for the 5 stars David!
I was skeptical until I received the part and installed it, at first start the jeep ran rough so I turned the motor off but left the ignition on so the part could receive sensor info. After 5 minutes I started my jeep and it ran smooth. It's good when a purchase works line it should. Overall an A+
Your time in leaving us a positive review is greatly appreciated – thank you Joe!
Had to replace the unit in my 04 jeep. Simple to add the Vin and order. Replacement unit worked like a charm. All the problems I had are now solved
Hello Jai, thank you so much for the 5 star rating! Let us know if you have any questions.
I appreciate being able to get the part we needed for a fair price!
We're grateful for your time in sharing your positive experience with our company El!
1996 Toyota Camry 2.2 Liter had a crank no start and stalling issues with a P1300 - Ignitor Circuit Malfunction 1 code. The remanufactured ECM I purchased from Flagship One fixed the problem immediately.
Hi Eusibio, thank you so much for trusting Flagship One Inc. Looking forward to doing more business with you!
The unit functions well, e erything seems to operate well. Follow the instructions to s and all isgood.
Your trust in our company is what keeps us motivated Anthony – thank you for the 5-star rating!
Took Almost 2 months to receive it y'all didn't stand up to what the page said
Hello, we're really sorry for the delay with your order. We understand this isn't the kind of experience you expected, and we're doing everything we can to prevent any future delays. If you have any concerns about your unit, please don't hesitate to contact us. Thank you!
I contact your staff and give them information about the ECU problem and waiting for
Reply on warranty claim.
We are sorry to hear about the issues with the order you received and the frustration it has caused. We aim to provide the reliable products and regret that we didn't meet your expectations this time. Please reach out to us at admin@fs1inc.com so we can discuss your experience. We appreciate your feedback as it helps us improve. Thank you.
I was contacted to by flagship to make sure the product word be perfect for my vehicle, when I received it I had no issues. I would do business again and recommend to others.
Thank you for taking the time to share your satisfaction with our services Jerrod.
Worked perfectly customer happy didn't have to go to dealership
Everything went just as described. I received the item right on schedule and was in perfect condition
Hello Brent, we're glad to hear that you appreciated our updates and that you're satisfied with our service. Thank you for choosing Flagship One and for your positive feedback.
Great got it no problems the only thing I had to do was reprogrammed the key remotes
Hi Armando, thank you so much for trusting Flagship One Inc. Looking forward to doing more business with you!
The package arrived fine to our shop but the contents were a little shocking, the case of the idm looked like it had been spray painted black with dirt and grime still on it. The screw pockets were brittle and crumbling like this came off a truck from up north that the frame was rotting away. One of the screw pockets still had a broken off bolt in that was just left there corroded to the case and one side of the case had a big crack and pieces missing leaving the inside exposed to the elements for who knows how long. The quality control of this company is shocking if that's what passes.
We set a high standard for ourselves and we’re so sorry to hear about the issues you experienced. We would like the opportunity to talk and investigate your feedback further. Please contact us at admin@fs1inc.com so that we can make this right.
Excellent fast shipping excellent service excellent
We're grateful for your time in sharing your positive experience with our company Ronnie!
The part did work.but unfortunately thats wasnt the problem
Hi Melissa, we would like to know more information on why we failed to meet your expectation. We are always here open to listen to our customer's feedback. Please reach out to us on admin@fs1inc.com so we can resolve this matter. Thank you for your cooperation.
You kept me informed and sent the order in good condition. Sorry I can't tell people how well the part worked out for me. Because turned out I didn't need it so I put it up. But thanks. My overall experience was good
We're grateful for your time in sharing your positive experience with our company Brenda!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Terry, we're delighted to hear that you had a great experience with us! Thank you for choosing Flagship One and for your kind words about our staff.