I ordered a product and received a big piece of crap! Totally unreal product. From the presentation picture it looks good and in reality it's a joke
, 3 months waiting for my order, my item was completely damaged during shipment, no tracking number, overpriced
Never have I experienced such an inefficient online company. They do not respond to emails from their Customer Service department and delivery takes ages. DO NOT USE THEM
Ordered 1 pr hearing aids, dealer in Austria, hearing aids in Beijing, delivered to me in Perth Western Australia in 7 days with PK4 couriers! Ordered a 2nd pr, dealer in China, shipped from Hongkong via YUN couriers and received after14 days. Which is stil faster than Sydney to Perth via Australia Post? I have never had a problem with Fruugo, tracking daily so I am happy dealing with them
Keith Corker
I wanted to order an external hard drive. The description of the product was (2.5insata Usb3.0) 2tb External Hard Drive External Box. So I received an empty box for the price of €29.95.
I ordered a bottle of perfume on thurs this week and it arrived the to day way ahead of its scheduled delivery date.
Cannot get hold of theses guys. No answer on any option that is available. Taken 2 lots of payments for 1 item
Paid 6th dec,heard nothing,its 4th jan still no boots £66.40 down the drain help they were xmas gift,when will they arrive
Money taken, no good sent and no customer service. Do not buy from Fruugo it is a fraud. You will never see your money or the goods again.
Revived a completely different order witch I waited 2 weeks for.
Really a waste of my time and money and will not be ordering from this site again.
Worst website ever! No customer service at all! They never respond! Their website is broken! It doesn't even work
Fruugo keeps on sending emails to say the shipment is underway, but it doesn't arrive. It has been months.
I have added photos of what I ordered vs what I received.
Don't order from this website! They are a rip off and sent cheap Chinese fake products.
They are just scammers and I cannot get in any contact with them I would like to give them a 0 fat $#*!ing $#*!s
I ordered a calendar and not received it. Tried getting in touch with them and they don't reply poor service wouldn't order again from these
27 days since ordering and trying to get answers is impossible. They hide behind interactive helpcenter with questions after questions but no answer
I have bought a pair of shoes by card and I did not even receive a confirmation and no one is replying to my messages.Don t buy from them.
This is a scam site, i've order RC car for a present, but i recieved just a single battery! TOTAL SCAM!This site should be closed ASAP!
Unable to get in touch with them parcel has not turned up very frustrating will never deal with them again
I paid, i never got confirmation email, no tracking number and no one to ask,these are scammers,you send money at your own risk.
Overview
Fruugo has a rating of 1.3 stars from 443 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Fruugo most frequently mention customer service, tracking number and credit card. Fruugo ranks 579th among Marketplace sites.
Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members