FruitBouquets.com

Ordered a birthday bouquet only for it to never arrive. They didn't even ring the doorbell, and when they I called they refused to deliver the package even after telling them to try calling again. When I called days after they hung up on me and refused to call back. I never got my bouquet and I'll never shop here again.

It was my sister's birthday. It came and it looked horrible, nothing but lettuce and some fruit barely covering it. The shapes were misformed and pineapples were brown. This was not my gift to her, a friend of hers sent it but it was so bad looking, I felt like I needed to let other people know since usually when sending a gift like this, you dont get to see the actual product. If her friend knew it was going to look like this, she would be embarrassed.

This company is a JOKE! I ordered from them thinking they were similar to Edible Arrangements but I was so wrong. First of all, my order went through twice and when I called to cancel one of them, the agent on the phone assured me that they took care of it. However, both orders were still delivered and they were not at all what was shown in the picture. In no way, shape, or form. I have every reason to believe that these people stole pictures from the real Edible Arrangements and are advertising them as their own. They took almost $300 dollars from my account just to deliver pure garbage. STAY AWAY FROM THIS COMPANY. 0/5 STARS.

I placed an order on a Sunday for a birthday delivery the following Tuesday, plenty of time you would think. I even set up an account to get delivery updates. Well, today is the day and no updates. So I called and they couldn't find the order. But my credit card was charged. When I asked them if they could deliver it today, they said they could not and on top of it, I needed to contact my credit card company to cancel the transaction. They are terrible. I picked up the phone and placed an order with Ediblearrangements for same day, with the same price I would have paid, and it is being delivered no problems. Save yourself the aggravation and skip with company.

I could kick myself for not reading this site first. 1-800 FLOWERS and all their companies are scammers to the nth degree. Sent smaller arrangement, took two hours to get a real refund vs. credit for next order. Gave another chance using fruit bouquets. THEY DIDN'T DELIVER IT and they can't tell me why or when they will. No help on chat, no help on call, no help on Facebook. They just don't care. They shouldn't take orders if they can't follow through. Their customer service is HORRID Tried the third time because I had purchased the Celebrations Passport - what a mistake. They don't hold up their end of the bargain and deliver what you order if they deliver at all - No refund, nothing.No image because no product was delivered

I ordered 3 items for my Wife as a Surprise and they charged me and did not deliver the items. Then when I called to figure out what happened they lied to me and my Wife saying they tried to when they didn't. They hung up on my Wife and were rude and unprofessional. Do not use this place. Use Edible arrangements.

Unfortunately without my knowledge the recipient of our arrangement was moved to a different location so upon forst attempt, the delivery was unsuccessful. However i was able to speak to customer service, give them the new address and they sent the new information to the shop. The shop delivered just in time! Great customer service!

I sent a Sympathy Bouquet for my long distance family for a memorial luncheon for my Uncle, It arrived on time and I am confident family & friends will enjoy. The only thing I wish I would have remembered to add to the bouquet was a white pineapple dove. I have previously ordered this same bouquet that included a white dove but after ordering did not see one. That dove adds such a special touch to the Sympathy Bouquet families have loved them.

The fruit basket was definitely beautiful to look at. The oranges were sour and sharp on the tongue. Strawberries were the best and freshest, the cantaloupe was firm and taste less. I didn't try anything else because it was a gift, and she was sweet and said everything tasted good but for almost $100 it should have tasted great.

I sent this information to my son-in-law. He ordered something for her 94th birthday with a note on a card from him. Needless to say, she did not get her order, she received a different order that did not have her name or her address. She ended up with a platter that was intended for a family of a passed love one. Fruit bouquets, sent mom her order the next day, but no card. She had no idea who sent it nor did she get her personal message from my son-in-law. DO NOT BUY FROM THIS COMPANY! And to top it off, who in their right mind eats the core of a pineapple? On the platter, it has chocolate covered pineapple cores...

I ordered chocolate covered strawberries for a friend who was having a rough day. I ordered them on Sunday for a Monday delivery. My friend never got her strawberries and when I called they said they would take 1/2 off and refund the delivery charge and assured me that she would get them on Tuesday. Tuesday came and went no delivery however the full charge went through. I called my credit card company to dispute the charge. Horrible company!

My co-workers and I wanted to surprise a nurse supervisor with a gift from FRUIT BOUTIQUE. I placed order online around 10'ish for same day delivery. I made it clear this was a business. We close at 5pm. I called the 1 -800 number to say how important it was to be there by a certain time. Rep assured me she will contact local business about my concerns and for me to call back around 3. I called back around 330pm was told order will be there at 5 which is the time we close. It was an inconvenient for me to wait after 5 for delivery guy. I then had to drive out my way to deliver Fruit Boutique to recipient. I didn't get an apology or nothing for my inconvenience. Until this business resolve my concerns I will never deal with this business again!

Never will I order from this crappy $#*! business again my sister never got her birthday order they say delivery is from 9 to 8pm waited all day and nothing came and door dash is delivering not professional at all this company is $#*!ty i wish i would have searched the reviews first never ordering from fruit bonquet again and I advise no one else to at all and the customer service is terrible and there english is crap.

My daughter ordered me a gift basket from here the order was supposed to be delivered to me while I was at work we closed at 6:00 I got home she asked if I had received it I never got it she called and they told her they have until 7:00 how are you going to deliver to my location if we are closed? Then told her she has to wait on refund if she doesn't get her money back I will be reporting the better business bureau