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From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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Online was easy. I do look forward to seeing the Sympathy plant to give a complete review. Thanks for the free s/h fee.
The plant size and basket was much smaller than I imagined for the price paid. Again, I am glad that s/h cost was removed.
Everything went very smoothly. Hope the flowers and delivery goes as smoothly!
Very quick & easy. Flowers were fab.
Quick and easy
I usually send flowers through you
And very pleased
Good hoping for fresh flowers!
I was sending these for a funeral so I didn't actually see them but got 2 separate comments on how pretty they were so I have to say they were what I ordered!
Hoping to get more feedback when I see my DIL! Ordering was easy and delivered as requested.
Tried to edit zip code, unable to change
Flowers were full and beautiful. My mom loved them
I requested a delivery on Sunday, but it came on Saturday instead.
Also, There is no way to sort by delivery method while shopping. I can sort by occasion or type of flower. But equally as important is how it is being delivered. My grandmother for example is bedridden and can't even hold anything in her hand. So I need flowers delivered completely prepared in a vase. Not in a box that needs to be cut open, bags and rubber bands that need cut, flowers trimmed, vase filled with water and plant food mixed in, and then finally arranged in a vase.
It's very time-consuming to sort through and click on each type of flower looking for the delivery method. It got too cumbersome to figure out which ones could be delivered which way.
Also as a woman, (I've received flowers in a box before and it's very off-putting. Why do I want to do all the work if it's a gift?)
The absolute last thing that you as a company want, is for a person to order flowers for a very special occasion, thinking they look one way and then them arriving in a completely different condition. I understand you note it in small print during the checkout process at the bottom, but most people do not pay attention to that. They are looking solely at the image. It's very misleading. You should show the actual product that gets sent to the house, ie the flowers IN THE
Flowers were a b-day gift, & received when ordered, & were beautiful
Very good service would use again
Quick online
Easty to use. Good selection. Great prices. On Time Delivery.
Shipping prices are A little high
Great
The recipient really liked the plant we sent her. Thank you.
Delivery was day later then promised but was contacted right away with refund so was very satisfied
User Friendly service. Price was a little high
Fast, beautiful arrangement. Delivered within a few hours.
I tried to order the less expensive version of these flowers but the website would only let me order the largest size.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members