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From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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Extra $14 handling fee should have been up front.
I was suppose to get a 20% discount, what happened to it?!?!?!?
Absolute disappointment. Nothing close to what the flowers should have been. This was a birthday gift for a out of town friend and an embarrassment to me Will not do business with this company again even with their $10 off gift card for future flower order.
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Got an alert that it was delivered but it was not, it was delivered 5 hours after so i had to ask if they were delivered & it was not longer a surprise.
I love buying from you. Recipients say the flowers are pretty.
Was awesome. She loved them
Late. But I liked it. Will use again
The process to place an order was very quick and simple. Especially being in another country. I contacted customer service when the delivery did not reach the destination on time. I was very impressed with the efficiency in responding to my request. I received a sincere apology and was informed when the delivery would take place and received a voucher for another purchase in the future. The recipient was very impressed with the gift and the care that was taken of the cakes that he received. I will certainly use From You Flowers again. Thank you.
The delivery did not arrive on time. Then they called me very late and they wanted to move the delivery to the next day
The flowers were lovely and the delivery was fast.
Quick and easy and super convenient
Love this site! Easy and dependable.
Easy on-line shopping. Pictures are very helpful.
Flowers were not as fresh as I would have liked and chocolates were just ok
Rather unpleasant surprise for almost $18 fees
The flowers were pretty. I paid an additional amount for a picture on the vase. But what was received was a sheet of paper with the picture on it. This was very disappointing because while ordering it asked if I wanted a picture on the vase and the final product shown was a vase with the picture on it.
The flowers were sent in a very timely fashion and they were beautiful!
So far I have been very happy with arrangements. Will continue ordering from PA
I was not pleased with the fees and service charge of $19.95, even though delivery was free. That was quite a surprise.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members