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From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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My friend loved her "get well" flowers.
Very easy to navigate. Why is the handling fee $15.00? That is a lot for each plant. They are both coming to the same location. I would think this fee would be waived for the second plant.
Loved being able to send someone a Birthday succulent arrangement! I was able to add a card and balloons at check out which was awesome! It's nice to know you can send something to a loved one from far away and they will get it on time for And for a great price! Mahalo!
Fast delivery, easy purchase experience. Didn't receive an image of the flowers at delivery (or final product) so I'm unsure how it looked. Would use again however.
I had a good experience shopping for flowers on this site. I would refer them to anyone who is looking for a place to shop.
Loved ordering online, super easy and fast.Definitely recommend!
The flowers came early in the day and the receiver said they were beautiful.
Worked like a charm. Very lovely flowers
The arrangements are beautiful and my recipients are at awe of the glamour of the arrangements!
Item delivered was not what was ordered.
Once informed, credit was minimum, 15%, credit was a little over $6.00.
Not satisfied with arrangement.
Very simple website platform.
Web a little difficult
Not a good look to hide the handling fees and taxes until last confirmation page.
When I checked out you added about $14 fee. It was not stated before checkout. That seems a little devious.
Website was easy to use. But the delivered product was not what I was expecting for the price. The vase was wrong. I specifically ordered a mason jar and it came in a regular vase. The flowers do not look as fresh as the photos.
I place an order for the premium arrangement. But what was delivered was not was they show on website.
The arrangement was much smaller in size compare to the picture on the website.
They charge for handling and other fee. I don't appreciate why these businesses that rob their customer and not deliver what what shown.
Sorry, but with this kind of experience we will not ever use your service.
I signed up to get a 20 % discount and didnt get it. Even with the discount it was the same price. Then you added another 15 dollars for services plus tax, so I almost had to add another 50 percent.
The arrangement was different from what's being shown on the website. The flowers were not delivered until almost 7pm.
Site a little challenging to navigate. 39minimum to deliver to a main area Plus 15 delivery is steep.
Easy and fast
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members