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The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
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Overall experience was wonderful.
Ordered late in the evening and delivery was by noon the next day - awesome!
Easy to order online.
What I ordered from your online was not what they got. It wasn't appealing as the picture was. The container looked awful like it was woven and not what was like in he picture.
1. Payment type did not refresh and struggled for a long time. Ultimately went with only one option.
2. Flowers delivered were no where close to the picture advertised
3. Paid additional fees for expedited delivery, but yet got the delivery only towards end of day, 5.45pm MT
Very poor experience and will never shop or recommend to my friends.
It's always been an easy thing to do.
The recipient of the flowers I ordered from you just now called me not only to thank me, but to exclaim how very beautiful the bouquet is. She described it as a beautifully arranged, lovely combination of colorful fresh flowers. Thank you!
Delivery was fast and flowers were fresh and beautiful.
Will use from you flowers again,
Easy shopping experience. User friendly website. Wide variety of options.
Gorgeous flowers! My mom loved them
The amount seems less at the beginning then it increases double at the end.
One more thing i put the address but i didnt have the zipcode and i used the help offered by the website which located the city, and it was wrong.
Sent to sister for her birthday. She said it was nice and I ruined her diet. It was a snickers arrangement.
Please get delivered by today 09/11/2020
The price started out to be reasonable but going from $34.99 to $71 after my $12 discount was shocking. If I had not needed this today I would've gone elsewhere. I truly hope the quality of the flowers are excellent.
So far it was smooth, but I cannot give an accurate response until I know they're delivered.
The flowers were received and the recipient was very happy.
Hard to choose from all the flowers
The flowers deliver did not appear the same quality of the picture. Very disappointing.
It was extremely easy to order theseFlowers and it took me through step-by-step instructions
Always excellent service and products
When you type in the address the first time if it won't deliver to there it should say right away
Answer: Truthfully I was so livid when I spoke with them that I demanded my money back since it was their error and demanded they send me an email as confirmation that I cancelled the order and that I would receive a total refund. Hope that helps
Answer: I'm sorry in advance
Answer: My delivery came at 640pm on the day it was scheduled, I checked several times during the day and couldn't get anything but thst the delivery was scheduled.
Answer: Yes I have been informed that it will be recovered due to flowers not being delivered.
Answer: That's how this company works. You can't trust a date that they've promised they'll meet. I'd get a refund, and shop elsewhere.