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From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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I thought I had ordered the deluxe size bouquet of flowers, but the picture my aunt sent me of the flowers looked really small - I was disappointed.
Always a winner! I don't go anywhere else form my flowers.
Great Job!
It's really fast and clear
The flowers are beautiful. Great service. The only thing was I felt bad that I didn't have my wallet with me when the guy came, so I couldn't give him a tip. Next time I'll be more careful about that.
I don't really see a discount. Supposed to be $ 29.99 but ended up as $39.99.
The floral arrangement was very small, the flowers did not look fresh. Looks like a $2 clearance bunch of flowers. Regret choosing 'Florist Selection', a rip off. Not pleased at all with Puny bunch of flowers.
I'd like to request the florist send me a photo of the arrangement.
Free shipping was great!
I was disappointed as these were to be delivered to go to a memorial service for today. But you guys emailed me and i appreciated that very much. The flowers arrived to the person they was meant for and i saw them today and about fell over. They were beautiful and so much bigger than i thought they would be. Thank you so much makes them being late so worth it.
I'm from a little island called Aruba located in the Caribbean and I wanted to send some flower for my aunt who lives in Cape Coral Florida USA. Thank you so much to help me make her birthday even more special. It was so easy to place my order online and safe. I will highly recommend your business. Thank you so much again to make this so easy and possible for me and thank you for the credit on my next purchase.
Warm regards from One Happy Island Aruba!
It was a sympathy arrangement, and they thanked us for the beautiful flowers
Na
It was false advertising. I specifically chose a gift basket that did not have a lot of candy, the picture and description was mostly a variety of chips and crackers. The basket arrived with about 60
Mini candies, 1 small can of Pringles, I small can of peanuts. That was not what I wanted/. Very disappointed
It took a bit to order. I liked I was able to pay with Amazon card
Very satisfied customer.
Wish you could use more than one discount.
It is ok that because of the Covid they left the arrangement at the door... but at least they had to knock on the door to notify the arrival because it was not until 2 hours after left that my son by chance saw the arrangement for my daughter-in-law and pick up it. The chocolates melted completely since it was in full sun for a long time.
I ordered two bouquets and they were not delivered until 7:30 pm. I got an email saying that they had been delivered but, when I called my sister to confirm, she still had not received them. They finally arrived that evening, and the surprise was spoiled. The flowers are pretty but don't look like the pictures. I just hope they last more than a day or two.
Simple and easy transaction. I don't really know how the product is because I didn't send it to myself!
Good explanation and safe shopping.
I was disappointed to see the shipping and handling fee at the very end. It would have been nice to know about that earlier in the process.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members