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From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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Quick.Beautiful flowers and phone rep. Was helpful.
I am very disappointed because I hoped for a better discount since I am a returning customer. I did ask but was told I was not entitled?
Well the purchase timed out and I lost the words created for our card, sentiments. Then recreated this all only to be told now the same day delivery is no longer available. Perhaps not timing out would be ideal for the client.
Thankful that it arrived on time. It was date sensitive
I was disappointed when the flowers did not arrive to after 5pm when it was for our anniversary I ordered them far in advance thought they would have been a little better service for earlier delivery
After seeing a picture of the arrangement I sent, I was very pleased to see that I got what I ordered. The recipient was very happy, too.
Shopping was smooth and easy. I will follow up when I see what is delivered to the party we are having.
Process went quickly. Selection very nice
The quality and service is great!
The recipient thought they were beautiful. She especially liked the florists quote on the card 'God is love'. Thank you.
Beautiful flowers. Delivered when requested. My niece was so excited to receive them. I would order again.
The site was easy to navigate, and the flowers were gorgeous.
My mom just loved her roses
My daughter was completely satisfied with the fruit basket she received.
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Came on time and were beautiful
Very pleased have been a repeat customer and will continue
This is my second time using this site. So far I've had a very pleasant experience and the flowers that have been sent, were as expected. I will continue using using this site as needed.
Very nice flower arrangement.
Great tks
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members