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From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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Order had not arrived after the email said it had. Very disappointed because it was my sister's birthday. I called customer service and the flowers were delivered the following day. I appreciate the quick response, however they were a day late
The arrangement received had daisies which was not in the picture on the website. It was also not as full as the picture on the website.
No complaints, good service!
I sent it for a funeral and was nervous it wouldn't get there on time or whether I would even know as it was far away and I wasn't attending but the recipient texted and said the arrangement was beautiful. It was also nice to get the confirmation of delivery from the website
Delivered on time and she loved the flowers and the teddy bear!
It was a gift. The recipient sent me a photo of the arrangement. It did not look as full or well arranged as the deluxe arrangement should be.
Nice products for a great price! Unfortunately, the shipping and "next day" fees amounted to half the amount of the item we purchased, ($49 item became $64)
Easy
Shopping at this site is straightforward.
Always on time with beautiful flowers
I was told the flowers were beautiful
I LIKE YOUR PRODUCTS BUT THIS IS OVERPRICED & HANDLING AND WEEKEND FEE SEEM EXCESSIVE.
And order was received on Friday, Sept. 11th, so the weekend rate should not apply. I request a credit for this overcharge.
The product was attractive, well-received by the recipient.
The flowers were sent to a friend, i did not see them but she seemed happy.
Used From your flowers before, very satisfied
Hello,
I sent a plant to a longtime friend; who had just returned home from a hospital stay. She phoned my husband and myself to say how beautiful her gift was.
We will use your service again; if we are in your area.
Thank you,
Art & Doris Denison
Love the many selections. I have used your service before and was very satisfied. I will be using again in the future!
It's been great...easy access to the ordering process.but when the order arrived, I was informed that the
Everything was beautiful and on time!
It was good! The delivery fee is quite expensive but it reached my loved one in a very good timing. Very satisfied customer here :)
The last plant I ordered was supposed to be in a woven basket, and it was NOT.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members