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From You FlowersReviews 147,039

3.2

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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

service
433
value
421
shipping
407
returns
309
quality
382

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Lori K.
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Smooth n easy
September 16, 2020

Smooth n easy

Date of experience: September 16, 2020
Shawn B.
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The price seemed great at first but when i got to checkout the fees added another $23+. I don't feel like I'm getting such a good deal now. The flowers look a little dry but nice

Date of experience: September 16, 2020
Mario R.
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Okay, will probably use again
September 16, 2020

Okay, will probably use again. Nice and easy to use website.

Date of experience: September 16, 2020
Kathleen S.
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Very easy
September 16, 2020

Very easy

Date of experience: September 16, 2020
Iva M.
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Handling tax is bit more than planned
September 16, 2020

Handling tax is bit more than planned

Date of experience: September 16, 2020
Andrea P.
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Order was delivered very promptly
September 16, 2020

Order was delivered very promptly. Although I have not seen it personally, the recipient was very pleased.

Date of experience: September 16, 2020
Brenda B.
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Easy use website
September 16, 2020

Easy use website

Date of experience: September 16, 2020
Linda W.
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It was easy to place my order
September 16, 2020

It was easy to place my order. I placed my order in time to be delivery to the funeral home in Belmont North Carolina on September 4th it was never delivery. I had to cancel.the order. Order again and had it delivery to my home.

Date of experience: September 16, 2020
Mayra H.
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I paid $70 for flowers that where squished and browning. Very upset with my order

Date of experience: September 16, 2020
Martin G.
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Easy to order fast, the order was late one day and I wasn't what I order I was missing one of the purple decorations flowers

Date of experience: September 16, 2020
Meghan T.
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Recipient loved the flowers!
September 16, 2020

Recipient loved the flowers! Quick delivery. Thank you!

Date of experience: September 16, 2020
vance I.
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NOT TRANSPARENT UPFRONT WITH HANDLING COST!
September 16, 2020

NOT TRANSPARENT UPFRONT WITH HANDLING COST!

SHOULD NOT BE FORCED TO PAY BEFOR KNOWING THE TOTAL FIRST!

MAKES YOUR COMPANY SEEM AWFULLY SHADY! AND MAKES ME FEEL UN-EASY ABOUT MY PURCHASE!

WE SHALL SEE HOW IT PLAYS OUT?

Date of experience: September 16, 2020
Jo A.
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Your advertising gets people in to the system, thinking that you can send flowers without it costing an arm and a leg. Then you go through the whole order and it wont allow you to send yo9ur choice because you have to spend a 'minimum' so you have to go back and reorder something more expensive. That's false advertisement and just a BS extra charge. Also after you order once you supposedly give us customers a discount for the next order but that is the discount that everyone gets on the already inflated prices. I have ordered twice but will not order again nor will I tell people about this business.

Date of experience: September 16, 2020
Jose O.
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I got different prices throughout checkout
September 16, 2020

I got different prices throughout checkout. Not a good thing.

Date of experience: September 16, 2020
holly S.
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No comment necessary
September 16, 2020

No comment necessary

Date of experience: September 16, 2020
John W.
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It sucks
September 16, 2020

It sucks

Date of experience: September 16, 2020
lisa w.
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Love this way to get flowers to my loved ones
September 16, 2020

Love this way to get flowers to my loved ones

Date of experience: September 16, 2020
Pam j.
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Flowers came beautifully in tact
September 16, 2020

Flowers came beautifully in tact

Date of experience: September 16, 2020
Daquangy F.
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Giving your company another chance to get it right..
September 16, 2020

Giving your company another chance to get it right. The flowers was beautiful but not the right color flowers my Lilly was suppose to be purple but they were ruby red..

Date of experience: September 16, 2020
Johnny W.
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Got the flowers and they were dead leaves were falling off the stems. Flower's were wilted. Very bad

Date of experience: September 16, 2020