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The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
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Very good and friendly
A little challenge to navigate site but successfully completed
Easy peasy
My girlfriend loved the roses, personalized photo vase, Godiva chocolates, and teddy bear bundle for her birthday!
Quick and easy ordering. Delivered as promised.Duplicated order by mistake but customer service rectified problem expeditiously. Nothing but praise from me
Totally satisfied very pleased
Great
Website is very user friendly.
Delivery was morning and the recipient said the arrangement was beautiful.
Love the wide selection and the prices are great!
Easy to order online!
The flowers were delivered right on time! Wonderful! She was pleasantly surprised.
I had her send me a picture of the flowers. I thought the arrangement looked a little sparse especially since I paid for a bigger size. Anyway, she loved them. They were the perfect color.
Timely delivery, my sister was so happy to receive such beautiful flowers for her birthday!
Beautiful product. Reasonable price. On time delivery.
The plant arrangement was beautiful! Each individual plant was wrapped so it wouldn't get damaged in transport.
Great prices initially with coupon added; however, realizing the ridiculous delivery fee at the very end of the process was not a good thing. I'll look elsewhere in the future for flower delivery.
My mom was thrilled receiving these for her birthday - she said they could not have been more beautiful. Thank you!
This site was great. Very 1 2 3 and your out the door. I was sure what I was looking for was going to be flowers. Then surprise you have living plants. Which I thought was great. This will live on.Flowers die Miriam
Beautiful selection at a fair price.
Easy. Great
Great flowers-high fees for handling
Answer: Truthfully I was so livid when I spoke with them that I demanded my money back since it was their error and demanded they send me an email as confirmation that I cancelled the order and that I would receive a total refund. Hope that helps
Answer: I'm sorry in advance
Answer: My delivery came at 640pm on the day it was scheduled, I checked several times during the day and couldn't get anything but thst the delivery was scheduled.
Answer: Yes I have been informed that it will be recovered due to flowers not being delivered.
Answer: That's how this company works. You can't trust a date that they've promised they'll meet. I'd get a refund, and shop elsewhere.