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From You FlowersReviews 147,039

3.2

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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

service
433
value
421
shipping
407
returns
309
quality
382

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Carol L.
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Thanks for the beautiful Birthday flowers
September 17, 2020

Thanks for the beautiful Birthday flowers

Date of experience: September 17, 2020
Carmenjulia M.
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Flowers didn't look like the ones I ordered and it was delivered super late. Will not be ordering from your guys again.

Date of experience: September 17, 2020
Alexa H.
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Loved shopping here!
September 17, 2020

Loved shopping here! So easy and I got exactly what I was looking for.

Date of experience: September 17, 2020
Charlotte H.
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Flowers were pretty but I thought there would be a rose or 2 in it. Didn't exactly match picture I had

Date of experience: September 17, 2020
Regina Q.
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Site easy to use
September 17, 2020

Site easy to use.

Date of experience: September 17, 2020
Madeline B.
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Always great...
September 17, 2020

Always great...I have had flowers delivered several states away and also to my home and to others near my home using FromYouFlowers. Easy to order online or on the phone. Beautiful and fresh flowers! I will continue using FromYouFlowers...!

Date of experience: September 17, 2020
Carol K.
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Easy site to use
September 17, 2020

Easy site to use. Great service beautiful flowers.

Date of experience: September 17, 2020
Roger C.
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You did exactly what you promised to do
September 17, 2020

You did exactly what you promised to do.
Thank you.

Date of experience: September 17, 2020
Norma S.
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I am not sure if I got my eleven dollar discount
September 17, 2020

I am not sure if I got my eleven dollar discount. It doesn't show.

Date of experience: September 17, 2020
Sonya B.
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My experience was fine the delivery times was almost 7 pm. That was kinda late.

Date of experience: September 17, 2020
Susi A.
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Great prices and beautiful bouquets!
September 17, 2020

Great prices and beautiful bouquets!

Date of experience: September 17, 2020
Nikki V.
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Moderately priced, appropriate for quality
September 17, 2020

Moderately priced, appropriate for quality.

Date of experience: September 17, 2020
Joe Z.
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Ordering was weird I somehow had 3 of the same arrangements in my cart and the one that I meant to choose had a card message but since I couldn't see it I had to delete all of them and start over. Then, I log on to check tracking and it says delivered. I then call my wife and she doesn't mention it so now I have to break the surprise to ask if she received them. I call customer service and explain the situation. They said they called the florist and no answer but they promised delivery before 6 so they have 2 more hours. I told her the email says delivered. So then about 1 hr later I get a message from my wife thanking me. When I get home the flowers did not look good the lilies were not even open and they looked horrible they were drooping and starting to die. Definitely not happy n after spending over 100$ for almost dead flowers

Date of experience: September 17, 2020
Ann L.
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The site was easy to use and offered good choices
September 17, 2020

The site was easy to use and offered good choices. My dad received his flowers on time and loved them. He raved about how beautiful they were. He even commented that he wished they would stay alive forever because he wanted to keep them. Thanks for helping me make my dad's day.

Date of experience: September 17, 2020
ROBERT D.
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SATISFIED WITH THE FLOWERS BUT THE CARD INCLOSED WHICH THERE WASN'T ANY JUST A PIECE OF PAPER,SO SO CHEAP. I THINK YOU CAN DO A LOT BETTER.

Date of experience: September 16, 2020
BryAN Z.
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Flowers miniscule
September 16, 2020

Flowers miniscule. Vase miniature barely enough flowers to fill it. Small, small. Disappointing

Date of experience: September 16, 2020
Kelly B.
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I didn't realize the fees would be so much but I'm running out of time so I'm using your service this time. Will shop around next time

Update: 4 carnations and a rose in a small vase with 2 small Mylar balloons. $51
Not ever again

Date of experience: September 16, 2020
eric v.
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My delivery was suppost to be delivered on the 15th for my wife's birthday. It didn't show up till the day after. That was disappointing. But the flowers were still beautiful and the wife loved them, so bitter sweet.lol

Date of experience: September 16, 2020
Stacey N.
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Perfect as usual...
September 16, 2020

Perfect as usual...only way to send flowers!

Date of experience: September 16, 2020
Duane H.
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So far, OK
September 16, 2020

So far, OK. I will know more after the delivery is complete.

The bouquet that was delivered was not what I had ordered. I ordered "Classic Red Rose and White Lily Bouquet". What was delivered was mostly white daisies. There were 6 roses and a couple colored lilies and the vase that was to be red was a clear vase. I also added a Medium Stuffed Bear to the bouquet. What was brought (after the bouquet was delivered) was a stuffed monkey.

Based on what I got as opposed to what was on the site I will not be using this service again!

Date of experience: September 16, 2020