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From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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The flowers and gifts look nice and a good price.
This was a very easy site to navigate. I sent the rainbow roses to my sister-in- law. She sent a photo of them and said they were beautiful. They looked fine to me. We ordered once before and the florist added baby's breath which made a big difference. I didn't like having to pay for the vase. But overall it was a pleasant, easy transaction.
My shopping experience was fine today - the only problem I had was I'm finding it IMPOSSIBLE to use the 'credits' that I always get emails about. Over and over via email I'm told I have a credit on my account to use towards my next purchase. The only discount that was applied to my order today was the regular offer code anyone can use on the site. You really need to make the credit offers easier to use - and if it's just a ploy and they don't really exist - then just send a coupon code. Thanks, Cat
Same day delivery worked out very well. The flower arrangement was delivered as advertised.
I would absolutely order again.
Just disappointed that it was not delivered till 6:00pm that night.
There's no option to change the discount code!
Flowers sent were absolutely beautiful!
No problems at all. The flowers were beautiful, and delivered on time. My daughter was very happy with them, and pleasantly surprised. Thank you so much for your assistance in making our daughter's day special. We couldn't be happier, and will definitely recommend FYF Florist to friends, and family.
I was unaware of the handling fee, until after i submitted my order...thats why I don't normally order online flowers...but im desparate.
I hope they are beautiful flowers.
My family received the flowers I order fromyou flowers.com and it looked nothing like the picture... I called the customer service line to let them know that I was disappointed and not satisfied with the order. Even though I was very upset and expressed my dissatisfaction, they were very professional and helpful... they said they are going to send a replacement flowers to my family hopefully it matches what I was expecting.
We'll see if she gets these, if so I'll be back again and again.
Disappointed. Same day delivery was not executed.
I like the ease of the order, just don't like the price sometimes. Last time I ordered for my daughter, they forgot the balloon.
Easy to order. Come through on time as promised.
John
My Mother-In-Law said the flowers were beautiful. Thank you!
I paid extra for same day didn't happen on the 15th
The flowers were 24 hours late - not nice for a birthday!
I didn't receive the notification that they would be late until mid afternoon of the day they should have arrived!
All I got was I am sorry! No compensation for the guaranteed delivery that didn't arrive as ordered.
No phone number easily available for customer service on order sheet.
Very disappointed in service, and wished I had chosen another company!
The flowers were beautiful! The price was fairly low for such a pretty arrangement - and I saw much lower prices for other flowers with coupon codes!
I was worried as they said the florist couldn't provide what I ordered due to stock issues, but the finished product was even better!
Great promos
My order was incomplete, and as petty as it sounds, when I pay 5 dollars per balloon, I expect to receive all the balloons I paid for.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members