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From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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Beautiful flowers
Very good
So far so good. Hopefully the product gets delivered on time and in good shape, thank you so much.
Been pleased with the numerous orders I've placed with you.thanks for the various "deals" you send my way!
Process was quick and easy, BUT - an actual picture of arrangement that is being delivered would be great. It could always be emailed or sent via text
Delivery expectations -poor!
Customer service -outstanding
Flower quality- old and loose and terrible
Did not reflect the picture. Looked like child put it together and dprsy color sloppy, no candles on the
Birthday cake I ordered. Very disappointing considering
This was a very special 60th birthday for my sister.
Very dissatisfied with over all quality n price.
Sharon Garra
Prices too high
No mention of handling charges until after the order was placed
My brother had had surgery so just want to send Get Well soon it was delivered the best time. Thank you
Wasn't impressed with the quality of the arrangement
Website is super easy to navigate
To offer a free delivery service is great.
The merchandise I purchased, was a gift. The recipient loved it. Thanks
Three purchases, lovely arrangements. The $15 added handling fee which comes a a surprise is disfavorable. After a call, the rep refunded $12+ dollars. Thank you.
Good so far. Beautiful roses and cute teddy bear. The chocolates disappeared immediately.
Flowers were for a friend in another state. The roses were perfect buds, just starting to open. Very happy with this order.
The ccx starting price with the discount is pretty good, then they get the money back with the handling fee and tax on top of that. The price comes out to be quite a bit more than you expected. Everything else was very good!
Your on line tracker did not recognize the order number. I had to call to find out if the flowers were delivered.
I would like to be able to change the discount code. I also had to pay handling 3 times for 3 orders. I would like to see options for waiving for loyalty within a certain time frame.
Easy to use and great package prices
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members