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From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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Ordered PREMIUM flower arrangement. Recipient received scrawny/minimal arrangement. Can't imagine what would have been sent if ordered regular or deluxe. Highly disappointed. Will never order with them again!
From you flowers advertises 1 day delivery in the middle of the night I got an e-mail saying it would arrive the following day instead. I tracked the order said it had arrived in the city, I then was told by ups that they had the wrong address From Flowers had not included the Building number and the package would be delivered in 3 days.
I called From Flowers back they said they would take %15 off the bill. I explained if flowers were for a funeral and they are delivered a week late they are no use. I was then told they can take %40 off what a laugh Dont use these guys.
This company is horrible! They advertise that they have same-day delivery but even with over 24 hours notice, still had to reschedule my order for the next day which is NOT my daughter in laws birthday! Sorry, but cancel ALL of my orders! I have attempted to order flowers for celebrations twice in my life and 100% of the time they have ended up in a cluster! If a flower delivery service was competent, they might get my business... But until then... I'll buy my own flowers and deliver them myself... I know they'll get there on time that way!
First time to use flower service, will come back!
Quick and easy to send a love one a thinking of you gift although you are far away.
Waited all day.
I was very satisfied with product & services. I will use from you flowers in the future. Thank you.
The website is easy to maneuver and I was pleased with the selection. After receiving the peanut butter cup arrangement I was a little disappointed with the quality of ribbon used for the bow. Overall the arrangement was nicely done.
Look at items yesterday, offered me free shipping the next day. Awesome! My Mom loved the flowers!
N/a
Quick and easy to use.
First time customer, expecting the same with the delivery.
Simple, easy to order
I find the prices to be high. No way to save the order if I couldn't finish it all at once.
I have used Fromyouflowers for my school since last year. They have always been a great resource for our school and all of the arrangements for various situations have been beautiful and my deliveries always on time.
Delivery was on time, all good! Even though that I was in the understanding that the flowers would be hand delivered, not by UPS!
N
Only thing i have a problem with is the cost. Other then that everything was delivered with no problems.
Great! Very quick!
The flowers I ordered looked nothing like the picture. I understand that it's not going to be exact but it wasn't even close. Very disappointed.
I find it both irritating and unethical to force your customers to go through the entire process before revealing the large extra processing fees at the end.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members