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The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
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Flowers arrived earlier than expected. Very Beautiful.
The flowers weren't nicely placed like the website did. It was the same bunches of flowers together
Satisfactory service
It was for my grandmother's 101 birthday and she loved it thank you for making her day special
I HOPE THE FLOWERS SHE GETS LOOKS JUST LIKE THE PICTURE I PURCHASED FROM. I WILL CERTAINLY VERIFY.
She was not IMPRESSED -- AT ALL --- LOOKED COMMON.
Beautiful arrangement, good price, arrived on time. Will use this service again.
Thank you. Was wonderful. Delivered and happy with service
Great selection of items to order and easy to use website
Very convenient
Ordered them for my Grandmothers funeral and they were just beautiful!
Best company to order flowers from!
Love that there is delivery the next day! My mom absolutely loved them!
Wasn't as nice as the picture
Very nice! Fresh flowers
Very easy website and very reasonable prices and arrived in crazy fast time
It is really good. But the prices are not transparent as when you get to the till there are additional charges that should be highlighted before you get that far.
Potted plant was beautiful. It came in a pretty ceramic dish instead of a basket which I liked much better.
Answer: Truthfully I was so livid when I spoke with them that I demanded my money back since it was their error and demanded they send me an email as confirmation that I cancelled the order and that I would receive a total refund. Hope that helps
Answer: I'm sorry in advance
Answer: My delivery came at 640pm on the day it was scheduled, I checked several times during the day and couldn't get anything but thst the delivery was scheduled.
Answer: Yes I have been informed that it will be recovered due to flowers not being delivered.
Answer: That's how this company works. You can't trust a date that they've promised they'll meet. I'd get a refund, and shop elsewhere.