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The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
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Flowers were delivered as promised and my wife was very pleased with them. I have placed another order because of how pleased we were.
Beautiful flowers, delivered on time. Great experience!
I received an email stating that the flowers had been delivered to my sister. She never got them. When I inquired about it, another arrangement was sent over the following day. The next day she got another one! Both made her day!
I would have liked to see a picture of what I sent
Really love it. Definitely gonna be using often
Easy to use the website and order what I wanted.
Nice bouquet
The website was so easy and I love same day delivery
Very Pretty arrangements
I do not know when it was delivered, i just hope it came on time.
Need a special remarks for delivery
Your customer service is impeccable!
Both of my friends were thrilled with the flowers and I will use your company exclusively from now on...thank you!
Didn't really appreciate the high handling charge. The item delivered was not what I ordered. I would have preferred it if a new bouquet that was correct was delivered instead.
Great shopping experience, plenty of flowers and arrangements to choose from.
Our daughter loved the flowers and that is was a surprise
This is from myself and my brother, Gary Kelly, Kelly & Kelly Architects, in Stuart.
Thank you for the condition of the roses!
Certainly a wonderful experience. Will use service again!
As advertised.
Great
Answer: Truthfully I was so livid when I spoke with them that I demanded my money back since it was their error and demanded they send me an email as confirmation that I cancelled the order and that I would receive a total refund. Hope that helps
Answer: I'm sorry in advance
Answer: My delivery came at 640pm on the day it was scheduled, I checked several times during the day and couldn't get anything but thst the delivery was scheduled.
Answer: Yes I have been informed that it will be recovered due to flowers not being delivered.
Answer: That's how this company works. You can't trust a date that they've promised they'll meet. I'd get a refund, and shop elsewhere.