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The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
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Thanks for timely delivery abd easy booking from Dubai.
The site was easy to navigate and options beautiful.
Very easy to use
The flowers arrangements were beautiful. I was very pleased. The florist added extra lillies that bloomed after delivery making the gift even more lovely.
So far ordering was easy
Overall a good experience, but over priced delivery charge.
Fast and easy last minute shopping. Arri ed fast and were lovely, the recipient said.
On time delivery. Great quality flowers.
Ur awesome thanks
Easy ordering process and timely delivery.
I was very satisfied with the service and the flowers were beautiful. They only thing I would say was that I paid for the upgraded flowers and they both seemed smaller that I expected. I want to make sure they did do the bigger size that I had paid for.
I had to upgrade the arrangement to reach criteria for my area. Overall the woman was very excited about the flowers. So I guess that is what matters.
It was very simple to order, I hope the flowers are beautiful like the photo. My daughter sent me flowers from 1-800 flowers and they were horrible, moldy and wilted, they smelled so bad I couldn't even put them up.
Follow up after they arrived, they were pretty but didn't look like what I ordered.
Like the ordering, hope the flowers are as great. -----> Sounds like both families loved the pumpkin arrangements, although I saw a picture of one and it did not look like the thumbnail online. It was pretty though and they were thrilled.
I enjoyed how easy it was to navigate through the site and there many options at decent prices.
Never any issues, always delivered on time
It arrived next day as promised. I was surprised and delighted. The recipient said the flowers were beautiful.
Flowers were delivered wilted.
Quick, easy, and most inexpensive compared to other flower companies.
Answer: Truthfully I was so livid when I spoke with them that I demanded my money back since it was their error and demanded they send me an email as confirmation that I cancelled the order and that I would receive a total refund. Hope that helps
Answer: I'm sorry in advance
Answer: My delivery came at 640pm on the day it was scheduled, I checked several times during the day and couldn't get anything but thst the delivery was scheduled.
Answer: Yes I have been informed that it will be recovered due to flowers not being delivered.
Answer: That's how this company works. You can't trust a date that they've promised they'll meet. I'd get a refund, and shop elsewhere.