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The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
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I was satisfied until I see that its $**.** for a service fee! After delivery when I saw the flowers none of them were open and are still not open very disappointed.
The overall experience was pretty good but i was terribly disappointed that the flowers came from King Soopers and not a florist, Especially for the price. The recipient of the flowers didn't describe the same colors of flowers I ordered but she did say they were pretty.
The delivery charge seemed high
I chose the "florist special"and it was wonderful! My sister was so pleased!
User friendly site good value feat customer service and follow thru
Best deals and beautiful arrangements
Great service flower s were delivered on time
Worst ever... charged more than whats told over the phone. No +ve response when contacted.
Worst of all the flowers or the vase looks no way near the ordered
AVOID AVOID AVOID... FRAUDSTERS
Very good
Love the selection. Store close to the location needed in Tennessee for easy delivery
It was really nice and easy.
Cost and ease of use!
Quick and painless
Excellent. Great selection and no hassle very user friendly. I had a last minute notice and needed something that day. Your flowers were just right, in every way. Very pleased also that the website was so easy to navigate. Thank you will definitely keep your site on file for future floral needs.
Quick, easy now wait and see what actually gets delivered. The arrangement arrived on time as promised.
My mom loved the flowers! I chose the florist's pick arrangement and it was beautiful!
Paypal made it more complex as it lists my address as delivery location. Not your fault but a challange introduced by using paypal
Very good
The wind had blown over the flowers
So mhy wife didnt see them until i rang her and asked her to check!
Thank you for a quick efficient service
The flowers are lovely!
Shipping and handling is a little much and was not told till the end did not like that
I hope the flower are as pretty as they look in the picture
Answer: Truthfully I was so livid when I spoke with them that I demanded my money back since it was their error and demanded they send me an email as confirmation that I cancelled the order and that I would receive a total refund. Hope that helps
Answer: I'm sorry in advance
Answer: My delivery came at 640pm on the day it was scheduled, I checked several times during the day and couldn't get anything but thst the delivery was scheduled.
Answer: Yes I have been informed that it will be recovered due to flowers not being delivered.
Answer: That's how this company works. You can't trust a date that they've promised they'll meet. I'd get a refund, and shop elsewhere.