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From You FlowersReviews 147,038

2.7

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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

service
433
value
421
shipping
407
returns
309
quality
382

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Laura M.
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I paid $*.** for before noon delivery, but the flowers were not delivered before noon. Otherwise, I have no complaints.

Date of experience: December 21, 2013
bekki A.
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Loved the selection
December 21, 2013

Loved the selection.

Date of experience: December 21, 2013
cyd C.
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Flowers weren't the freshest with some browning on the lower petals of the white mums. The arrangement was basically mums and carnations which was somewhat disappointing. Picture showed some lillies and roses but ad did state florist's choice. Sent as a gift and wished I had ordered a different product for recepient. Actually looked inexpensive like a grocery store arrangement.

Date of experience: December 21, 2013
Joyce J.
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Service/handling charge is ridiculous
December 21, 2013

Service/handling charge is ridiculous. Hidden charges should be more upfront. Doesn't show until the end.

Date of experience: December 21, 2013
Eileen V.
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Expensive shipping cost and it's not easy to edit the delivery date. I got emails after for discounts. It would have been nice if they had been available prior to ordering. I probably won't order again due to this. Very frustrating. Now on this site I'm trying to put in to have someone contact me but it takes me to another website.

Date of experience: December 21, 2013
Melissa U.
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Easy to use, excellent service, got what was pictured
Fair shipping rates and on time delivery

Date of experience: December 20, 2013
Pam C.
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Went fairly well, but delivery charges should be evident earlier in the process and there should be an easier way to change the order without having to retype everything.

Also, the arrangement delivered to my mom today is not the one I ordered - it is a nice one but not the specific one I selected for her. That is both disappointing and dishonest, especially when the website clearly stated that the one I selected is available daily.

Date of experience: December 20, 2013
Tina T.
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Reasonably priced, but this is the second time I have ordered an arrangement from them & it's nothing like what I thought I was ordering.

Date of experience: December 20, 2013
Nicholas A.
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Thank you for such an easy way to pick out and have flowers delivered. Merry Christmas

Date of experience: December 20, 2013
Barbara W.
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Both recipients received the flowers and seem very pleased with them. Thank you!

Date of experience: December 20, 2013
Rhonda W.
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In the past couple of months I have ordered several bouquets and I have been very pleased with the delivery time, and how beautiful the flowers are! So nice to be able to look at a bouquet and order it and have it be almost exactly the same as the picture!

Date of experience: December 20, 2013
Frank C.
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Easy site to use
December 20, 2013

Easy site to use. Handy, quick, and reasonably priced. The flowers were sent to my niece, who is in the hospital and she absolutely loved them. I ordered them on a Thursday evening and she received them on Friday afternoon. Great service, great price. I will be using them again!

Date of experience: December 20, 2013
Margaret G.
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I hope the person I sent then to did recive
December 20, 2013

I hope the person I sent then to did recive. I sure you did
Deliver then

Merry Christman and Happy New Year

G

Date of experience: December 20, 2013
Zenaida S.
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It was quick
December 20, 2013

It was quick. However, when it waived the shipping, it took away the discount originally on the flowers. I had to call an associate and was told that when the shipping is waived, the discount is no longer valid. Still, after checking all the other flower websites, fromyouflowers was the best deal.

Date of experience: December 20, 2013
Ros K.
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Thank you the Christmas arrangement was lovely and arrived on schedule.

Date of experience: December 20, 2013
Deb N.
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First time for this site!
December 20, 2013

First time for this site! Please make me happy with my order to my daughter in Florida!

She called me to say thank you and the her basket was beautiful! Was in a drum, not a bushel basket as ordered, but she is still happy!

Date of experience: December 20, 2013
richard h.
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The prices could be a little but lower but it was early delivery and can't complain.

Date of experience: December 20, 2013
deb O.
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Easy to use..
December 20, 2013

Easy to use.the person receiving loved the basket

Date of experience: December 20, 2013
Kim G.
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A little expensive but hopefully its worth it
December 20, 2013

A little expensive but hopefully its worth it.

Late on my order, but offered to send apology and refunded the shipping charges.

Date of experience: December 20, 2013
Robert S.
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Very easy to place order and flowers delivered on time. Better price than most other delivery sites and the flowers were first rate.

Date of experience: December 20, 2013