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From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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I did not like that the shipping and Handling was almost as much as the flowers
QUICK & CONVENIENT.
I ordered a bright autumn floral arrangement with yellow sunflowers. Delivered was some spring color flower with nothing yellow or autumn colors in the arrangement. It reminded me of a funeral flowers with all the carnations and other flowers in the arrangement.
You should add the handling fee with the price so I don't have to transfer more money in the middle of a transaction because the cost went up $15.
The recipient received it the day she was supposed to receive it I never got a confirmation that it was received! So I called and they Resubmitted it and they didn't seem to understand that after I talked to them I texted the recipient and she got it!
Beautiful flower arrangement.
Delivered complete thank you
Flowers weren't delivered till 4 PM after which I contacted customer service through chat. Not sure if it was a coincidence but at the time of chatting with the CSR, the flowers showed up. Disappointed that birthday flowers were delivered only in the evening, when most of the day was over.
The price was a little high for the flowers received. The recipient liked them overall and that is what mattered. The florist stayed mostly true to the image online.
Easy site to see items.
Wow! 15$ thrown on at the end of my order for handleing! Seriously! I don't have time to screw around with finding another site but I'll never use you again.
And then the flowers weren't delivered to the right person. The neighbors messaged me to say it was delivered to their house. What a fiasco. The recipient asked who sent them so she could be sure not to ever use you. What a bummer!
Good
Very easy and affordable
This was sent to a friend. The birthday flower cake was a great surprise and something different. They were thrilled.
I ordered gift for my daughter,I live in New South Wales Australia,I ordered online and the order arrived at my daughter's appartment in Chicago on time as requested. It's a wonderful service and I will definately be using this again.i recommend it to all.
Service was postponed 2 days. Made it late for the special occasion. Pretty disappointing to contact via email when it was to late to find an alternative. Not a great process.
Everything was on time and as promised. Thanjs
Easy efficient service. Product was well received
Quite high price for size of bouquet
The flowers were 2 days late but they turn it around & made sure they arrive on her Birthday
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members