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From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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Website was easy to use. Flowers came on time and looked beautiful. Will be using this again.
Cast of order and nice selection of flower arrangements. Prove will be the freshness and condition of the flower arrangement actually delivered!
Flowers were delivered timely and in good condition.
Everything was good with lots of options
Friend said she received on day I ordered for delivery.
Beautiful flowers, delivery on time and great service!
:)
The flower arrangement was beautiful and cheerful!
I love it,easy,fast,uncomplicated
Beautiful flowers. I'm very pleased.
Hopefully the delivery and the product will be as impressive as the website
This site has made it easy to send a bit of joy.
I don't know i just wish it wasn't 60 bucks to send someone flowers
Easy & affordable...
I did not see the bouquet
Everything went well with this order
I just placed another order.
Thank you. I recommend letting customers know the approximate time their delivery will arrive
Lovely plant. Great quality. The recipient loved them! Would recommend.
I did not see the flowers but in speaking to the recipient, the description did not match the order I placed. While I realize the florist does not carry all the flowers and containers that is shown on the website, some sort of consideration should be made--either a phone call to the customer stating the situation with availability of flowers and/or containers or notification via email. Customer should be given options before the order is placed. Otherwise, I was told that the recipient was very satisfied with the flowers delivered. Hopefully they were beautiful. I am not placing any fault with the florist, just the process of ordering flowers.
It was a gift for my Moms birthday and she absolutely loved the flowers, candy abs balloons.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members