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From the business
Flower delivery.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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My 97 yr old aunt just loved her red roses...it made her day! She has a very bad cold in a nursing home and is feeling poorly but these roses perked her right up!
Easy website to maneuver and order from!
Very easy!
Straight forward and User Friendly
The order was not delivered on time. Saturday august 15. Today my gift arrived and my sister in law sent me a picture. Her bouquet looks nothing like the online picture.
I recommend that you drop Classic Touch floral, Conway,AR from your vendor list!
They sent the same bouquet that was supposed to be delivered on saturday August 15- it was
'refreshed ' according to Classic Touch.
Aka same 2 day old bouquet from saturday!
Was satisfied with on time delivery and quality off work
ALways great flowers and service!
A bit pricey, but IF they arrive on time and are as nice as the picture, it will be worth it! They WERE as nice as the picture and my Mom LOVES them!
Flowers did not arrive and no one called to notify me, I had to call them! They then told me they were closed so I don't know why they had accepted the order, and they would send it the next day but I already had another bouquet going the next day so I asked if they could just upgrade that one. They were so rude and said no! Did nothing for me and acted like giving me a refund for flowers that didn't show up was good customer service! Do not shop with them!
It was very easy to use thank you
VERY easy to USE! JUST HOPE my roses come NICE for my wife. The roses we received could HAVE been better. Not high quality!
Smooth transaction, delivery right on schedule.
Very easy thank you
Please confirm delivery of flowers
I ordered for an elderly person during Covid. She said they were beautiful.
Incredibly timely and exactly what I ordered.
The flower arrangement was beautiful and delivered with no problems.
This was a gift. Did not see actual flowers but were told they were beautiful
The flowers did not look that fresh
What was ordered looked nothing like what was delivered
I thought the finished product was a bit small
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members