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From the business
Flower delivery.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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Recipient said flowers were beautiful. Flowers and birthday balloon was perfect gift. Ordering process went very well.
I use this site to send flowers to out Aunt in San Jose California and even though I never see the product she seems to greatly enjoy whatever arrangement we've chosen. Also, delivery has always been on the day specified.
Beautiful Choices and easy checkout.
He ordering experience was really easy. Both of the individuals that I sent flowers to were extremely happy with the flowers that they received.
Was very dissatisfied with our previous purchase as it was nothing like pictured and a quarter of the size. Was supposed to have nothing green, but was a majority of large leafy green stuff. Was supposed to be mostly purple, and the couple of flowers we got were red. Customer service seemed not to care and the best they could do was gave me a gift certificate for $10, which isn't nearly enough, simply saying "there must have been a substitution.
-EDIT-
So after this order got delivered using that $10 from our previous, it looks like it came from a different local florist and was MUCH better. I would order with you again, but only if I can be assured you'd use this same florist rather then the former, which I can't be, so I still don't think I'll order with you again because of the change of getting a bad bouquet again... We'll see.
Always receive excellent service form Humphreys Florist
Last minute 14.99 charge is devious
Did not have the item in that I ordered so it had to be substituted.
The Funeral Spray We purchased lacked flowers. Very few flowers in a small area. I was very saddened and disappointed compared to families & friends that spent less on their large displays for a loved ones farewell journey
The same day delivery option is a life saver!
Very happy with delivery and product was exactly as shown.
It's great so far...ask me after the flowers are sent...hopefully today as requested!
**My daughter loved the flowers sent!**
Very good delivery timing
Your site uses great florists. Flowers have always been fresh and beautiful
The florist you used in Racine WISc was extremely reliable. My friends mom passed that day. The flowers were delivered in the early evening.
I greatly appreciated that. The pic she sent me showed a lovely bouquet
Very easy site to navigate, easy checkout and account sign up. Very pleasantly surprised by the Peace Lily plant delivered to my friend. She really loved it and shared it with me via video chat. The plant was much bigger than I expected and from what I could see was about 3' tall with at least 3 blooms. The foliage appeared very green and healthy. Overall a beautiful plant! Much better outcome than I've received from other companies!
Lovely arrangement good service. I have used this service several times and have always been happy.
Said 20% site wide discount but I did not get a discount on the box of chocolates
Lots of choice and easy website to use
Had trouble putting in billing information. Kept saying required fields when I already had information entered. Then when I went to review my order it had changed my order from regular order to deluxe order And I couldn't go back in and change it and didn't have time to start all over.
First time shopping with fromyouflowers. I have had extremely bad experiences with other companies, Especially when paying for the flowers to be doubled or tripled. I couldn't give a complete 5 stars for I didn't get to see the flowers and I know the ones whom received them will not tell me if they were not pretty. I understand it's not the companies fault In these situations but the local business. Wish there was a way to see the finish result. Online was good and the delivery time great.
Thank you.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members