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From the business
Flower delivery.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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I was supposed to have an "on sale" discount of $10 as advertised, but it did not show at checkout and would not let me use it. So, basically, they took $10 out of my pocket that should have been mine. The flowers were nicer, but WAY overpriced.
Ordered sympathy flowers to be delivered across the state. They arrived the same day, like I requested and am told they are beautiful. Would recommend.
Flowers were just beautiful! Way cheaper than other sites, glad I used them!
II will rate the service when I see the delivery today! The delivery was on time and was beautiful! Dale
The system works great...very simple and efficient, not a lot of needless questions.
Not bad but cheaper would be nice
Fast & easy Thank u. But once I got 2 the Funeral my flowers were the worst they hardly had flowers all this space in between I was so Disappointed with the appearance of it. Looked Very Cheap. Standing there next 2 other full wreaths of flowers. Never ordering from here again
I do not know exactly the flowers that my neighbor received so I am kind of in the dark, maybe you can make your service better by including a picture of the flower delivery to the purchaser
Flowers looked pretty from the pic. That were sent to me.
Easy site to use. Great flowers always. Wish they were more clear sometimes if the they'll be SHIPPED vs. DELIVERED BY A FLORIST. Thank you for a reasonable flower delivery option.
Update: I chose CREATED BY FLORIST. Cheap looking.Carnations and filler flowers that were red, white, purple and green. I know I took a chance by not specifying what I wanted but they're a FLORIST they should know what goes together.They did look fresh, now she gets to look at ugly flowers even longer.
Thank you very much! I'm from Russia. And today is my sister's Wedding day in Chicago. Now I can congratulation her with your help. I hope it won't be any problems with this delivery!
Easy to order, processing fee was high.
My friend received them, they were sparse. I paid to have an upgrade, didn't really see what that was other than spread out to make them seem a little larger. Ordering from this site is kind of a Meh
I ordered flowers and three balloons of assorted colors for a wedding gift but unfortunately they sent a Mylar happy birthday balloon. Disappointed in the lack of attention to detail.
Thank You for the same day delivery. She was very happy. THANK YOU AGAIN
Excellenr
Delivery person needs to wear mask otherwise everything was great!
Quite satisfactory.
I never received my ordered flowers. Had to fight with customer service to get a refund and was promised a replacement which I have still not received. Every single person that I spoke to was rude and did not seem concerned with the fact I was upset about the missing flowers. The person I had ordered them for lost a child. When you specify a date for flowers that is when they should be there. Very disappointed. Will never use this company again
The planter that was delivered looked absolutely nothing like what I ordered. The planter I ordered was specifically selected because of the peace lilies in the arrangement. There were no peace lilies in the arrangement delivered. The planter delivered contained nondescript plants that looked like they needed watering with a couple of small flowers resembling Peruvian lilies. For the price paid I expected far better quality. I realize I agreed that substitutions could be made, but this substitution was in no way comparable to the arrangement pictured online. I am extremely disappointed in the product.
The anniversary bouquet was wonderful.
Thank you! I had called in to query if the order would be delivered today, and as soon as I had hung up my daughter, a teacher, emailed me w/ picture of the flowers! Thank you, it is such an important day for she and her students - The 1st day of school at ' Our Lady's School 'in SanDiego, CA. Thank you again! MSheila Fitzgerald
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members