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Flower delivery.
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
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The process of ordering flowers was easy. They were delivered in a timely manner.
So impressed how quickly the order was completed and with delivery! They were beautiful!
The picture of the flowers I thought I was buying is different than what was delivered, and the vase was totally different.
The bow was not very professionally made looking. The arrangement was beautiful but the little touches lacked quality. The delivery time was excellent.
Fast shipping! Great product!
Could've been a a nicer bear n balloons but she was happy that's all that matters
Add on costs make prices listed deceiving
Nicely laid out and very easy to complete. Thx
My order for a friend's birthday was received and I got rave reviews from her. In fact she said that the flowers were beautiful and it was an extremely nice way to start her day. She could not thank me enough.
As a side note, my mailed birthday card arrived late. LOL
Many thanks for your service and it's quality. Glad I found you.
I love the arrangement my friend just had her first baby a daughter and she said the flowers are stunning
My daughter-in-law really like the bouquet!
I didn't actually see the plant I sent. I sent it across the country. I can't attest to whether it was the quality/size I expected when I purchased it or not.
Easy to use website. Timely shipping. Flowers looked slightly different than picture.
Nice website but surprised the price was much higher at checkout than expected from the price shown at the time of selection.
The recipient said the flowers were gorgeous and very fresh. I am very impressed with the same day delivery.
Beautiful arrangement delivered on time.
Everything was fairly simple and easy todo for myself
Nice website. Easy to navigate. Prices are comparable to other companies. Checkout is quick. Delivered on date promised. Very satisfied. Would order again!
N/a
I called customer service to see when the flowers would be delivered. The recipient sent me a photo later that evening, the flowers looked ok.
For all of the added fees I thought they should look better. The discount was a come on, then all of the added fees really raised the price. Afterward I thought it might be a scam that's why I called. Being out of the state puts you at a disadvantage.
From you Flowers provide great service in a reasonable & timely manner.
Answer: Truthfully I was so livid when I spoke with them that I demanded my money back since it was their error and demanded they send me an email as confirmation that I cancelled the order and that I would receive a total refund. Hope that helps
Answer: I'm sorry in advance
Answer: My delivery came at 640pm on the day it was scheduled, I checked several times during the day and couldn't get anything but thst the delivery was scheduled.
Answer: Yes I have been informed that it will be recovered due to flowers not being delivered.
Answer: That's how this company works. You can't trust a date that they've promised they'll meet. I'd get a refund, and shop elsewhere.