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Flower delivery.
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
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First time using... very pleased with selections. The arrangement I ordered was true to picture! I will order again!
Pretty easy. PayPal coordination was a little strange.
Don't like the fact that service and handling fee was added to the final billing without there having been any mention of this in the whole ordering process. Sneaky tactic.
No thank you.
The ordering process was quick and easy and my sister loved the flowers! Thank you.
Ordering flowers for my niece has been a good experience - easy to follow instructions! Thank you!
It was very easy to order flowers from them. I ordered the flowers around 9pm the night before I needed them and they were delivered by 12:00 noon the next day. They didn't look quite like the ones I ordered, but they were close enough and beautiful just the same. My friends really liked receiving them for their anniversary.
Glad I could use Amazon
My family loved the flowers and I am grateful for next day delivery!
Came a day later and a day after her birthday
Website is user friendly! I have been very satisfied with the service and the flowers!
Very good. I like the contact free delivery. It would be nice for the sender to see a photo of the gift when it is delivered.
The flowers are beautiful and arrived on time.
Appreciated discount of dropping shipping charges. My friend sent me a picture of the flowers. They turned out lovely. Thank you.
The flowers were beautiful and they arrived in a timely manner.
Excellent!
Flowers previously ordered May 1 were delivered on time and were beautiful! There were no wilted flowers or a lot of greenery 'filler'.
I will be happy if your flowers are amazing & they are delivered on the correct day to my daughter.Flowers were delivered on the correct day-thankyou however,my daughter sent a picture of the flowers and they are definitely not a 'deluxe' bunch of flowers and consequently they are poor value for money.
Always expect and get good product and delivery
Always a positive experience. There's always that shipping fee at the end that I still haven't gotten used to, but beautiful flowers delivered in a timely manor.
Answer: Truthfully I was so livid when I spoke with them that I demanded my money back since it was their error and demanded they send me an email as confirmation that I cancelled the order and that I would receive a total refund. Hope that helps
Answer: I'm sorry in advance
Answer: My delivery came at 640pm on the day it was scheduled, I checked several times during the day and couldn't get anything but thst the delivery was scheduled.
Answer: Yes I have been informed that it will be recovered due to flowers not being delivered.
Answer: That's how this company works. You can't trust a date that they've promised they'll meet. I'd get a refund, and shop elsewhere.