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From the business
Flower delivery.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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Excellent!
Went well.
Fast and efficient!
Fantastic! Convenient! Fast! Thoughtful! I can't say enough...Thank you so much.
Very quick and easy my family members really love your product and they always receive it on time thank you very much
Easy to use system! The flowers arrived on time and with very nice service. Only thing is the arrangement in the picture has roses and tulips which I would have much preferred over the carnations that were put instead. This is obviously a cheaper flower.
It says that there's a discount but the service /handling fee is bigger than the discount so it doesn't make sense for you guys to put a discount. There shouldn't be any problem with this delivery with the amount that we are paying.
I thought that somebody would come and deliver the flowers but instead they came in a box half dead
More detailed information on size of container, total arrangement would be nice. Being able to choose a container would be a nice service. There was not enough choices on plants, so we had to use another delivery service. Flower arrangement sent was beautiful ~ Thank you.
The handling add charge in at the end was a buzz kill, significantly increased the overall price. Upgraded deluxe arrangement not delivered in time, had to be resent after the weekend. Customer service was helpful but still didn't make up for a 3 day delay.
I really Thought there would of been more than 10 flowers. No filler which would of made it more full. And 2 of the flowers had broken stems. :( although the case is beautiful.
YOU CHARGE FOR TO MANY DIFFERENT FEES, THAN SAY ITS A DISCOUNT, WHERE ITS SUCKED UP WITH ALL THE HIDEN FEES
Difficulty with site opening to take information
THANK YOU &HAVE A WONDERFUL DAY
Fast and easy, but the final arrangement was quite a bit different but still nice.
I was really impressed at how I managed the website, thank you!
Unfortunately, I was so disappointed when my sister-in-law sent me a picture and 4 of the 12 roses were wilted and leaves crumpled! How frustrating it is to pay for a beautifully pictured item to received them wilted and leaves crumpled and/or missing. My mother-in-law appreciated them and even mentioned how droopy some of the flowers were, but she was going to put them in water to build them back up. Of course she said she loved them from her family in Indiana, but I was not pleased. I hope that my daughters bouquet is as pretty and fresh as the pictured item, because her birthday is tomorrow the 20th. Please don't disappoint me.
Awesome service! Great flowers!
Our family was very pleased with your services.
No delivery charge but service and handling charge is excessive!
The recipient was a woman who is celebrating her 100th Birthday and was extremely happy with the arrangement. Thank you
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members