On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Flower delivery.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
All good, a little expensive but nice
Easy to order and was delivered same day
My sister was thrilled with her delivery. Thank you
Prices and availability vary too much for the location. The flowers were the bare minimum.
Beautiful selection and my cousin loved the flowers!
Quick, easy and seamless.
Excessive service charge
I ordered the deluxe bouquet. The bouquet that showed up was small and the flowers were wilted.
A little disappointed in this arrangement compared to previous flowers I've received from you
Unfortunately the way that we get treated by customer service representatives anymore is all scripts. It has to be written down so these people know what to say to a customer. I was told several times by a representative that the delivery was complete with no actual proof. Because the computer said complete, the representative couldn't get past that. I had to email the company to find out the truth. It was marked incorrectly and finally got delivered after 8 hours. Not a great experience
Fast and easy
So far so good- should display shipping fee earlier in process
Nice selection to choose from, efficient website and great price!
They came on the day
The item I bought is not what I expected for the premium. It is to small...
The plant I ordered was delivered on the day requested and the recipient was completely satisfied.
I have not seen what was delivered nor have I talked the my grieving friend.
I hope that she loved them. I feel sure sure that she did.
The person receiving the flowers was pleased with them and they were delivered on time.
Intuitive website with great service and flowers
I was surprised by the extra handling charge but otherwise it was ok
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members