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From the business
Flower delivery.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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The flowers that were delivered matched the ones on the website picture. I specifically wanted a purple arrangement and was very glad no substitutions were made to diminish the purple glow that was the recipients favorite color.
My recipient said she really liked the flowers and colourful smiley face mug.
My mother did not receive the color flowers, that I ordered. I ordered yellow, white and blue flowers, my mother received, orange, yellow and purple flowers instead. I am a little upset that the order I placed was not what was sent to her for her birthday.
Discounts were a little confusing
Thank you for an easy experience. Directions very clear.
Excellent!
Awsome
My last Order was great, I hope this one is too. Thank you!
Ok so far\
Very good!
Easy and clear.
Beautiful flowers my relative was very happy!
So far so good. I'll be anxious to see the quality of the bouquets. I've received excellent feedback from my gift receivers.
Thanks!
I was told by the recipient that the flowers are beautiful. My problem is, they were delivered on the wrong date. I purposely ordered them for 8/26 because today is her actual birthday, but even more importantly, she was working when they were delivered and therefore were not seen until the end of the evening.(after a brutal rain/wind storm)
I understand that due to covid there is no contact, but I was meeting her today and if she didnt see them outside her door, I would've told her to look. Just a very upsetting experience.
I did not contact from you florist because what could they actually do? The flowers were delivered.
Solution: The florist should look at the date for delivery before just delivering them.
Awkward - and shipping charges and handling not shown until final charges.?
Flowers were beautiful, just like in the picture!
I just wished the flowers could of been fresher, but their sunflowers, not sure how long they stay fresh so...
I was great...
The arrangement was even better than what was pictured online!
The 20% advertised discount didn't get applied at checkout until the third try at it.
The order came on the wrong day!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members