On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Flower delivery.
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
This was very easy to order and I was amazed at how fast they were delivered! I will tell everyone about the service and quality! I'm so happy I discovered you!
Very high delivery fee.
N/a
This was super easy! My best friend received her "just because" flowers same day & loved them.
I have had great experience so far.
Thank you for the quick service, flowers were beautiful!
Easy transaction and great selection
I have purchased flowers several times and each time the recipient has been delighted. They showed me pictures. The flowers were fresh and lovely. The ordering process is easy, too.
Second time I am using From You Flowers. The first time, the flowers were gorgeous and the service and delivery was awesome! I'm hoping for the same this time! Thank you! Update - everything was great again!
Nice selection, reasonable prices, great way to send love coast to coast.
Very easy to order - will see how it is delivered.
Order delivery time was perfect. Price was also good, the only thing that bothered me is when I opened the plastic the roses started falling apart and the tops fell out like someone clipped the tops of the roses off and just set them inside the plastic so I didn't end up wit a dozen roses to display. This was upsetting because I ordered them with a picture vase for someone who just lost a parent.
The quickest - beautiful flowers and selections
Lots of choices! All beautiful. Same or next day delivery. Love that.
I hadn't noticed the handling fee until the very end. I will do more research next time because $14.99 seems high. The website was easy to use, though.
My daughter get excited and happy, She loved. Thanks
The flowers were beautiful!
Thanks for giving me this free shipping.
Flowers came looking dead! Like the have been sitting in a hot truck all day in a 100 degree heat! They don't even stand up when put in a vase! Tried contacting customer service three times before I got through. The lady said she would send new ones tomorrow, hopefully they come better. Really disappointed a special moment today! Getting them tomorrow is A day late and disappointing!
The site is user friendly which is always a plus. I hesitate to give you a total 5 star rating as your prices are very high. My order was for a major city and I had to order the highest price level of flowers to get them delivered. I find this surprising and unfair. I would mention that to others if they asked. In all fairness I must also say my best friend was thrilled with her smiling mug of flowers. She said it really brightened her hospital room.
Answer: Truthfully I was so livid when I spoke with them that I demanded my money back since it was their error and demanded they send me an email as confirmation that I cancelled the order and that I would receive a total refund. Hope that helps
Answer: I'm sorry in advance
Answer: My delivery came at 640pm on the day it was scheduled, I checked several times during the day and couldn't get anything but thst the delivery was scheduled.
Answer: Yes I have been informed that it will be recovered due to flowers not being delivered.
Answer: That's how this company works. You can't trust a date that they've promised they'll meet. I'd get a refund, and shop elsewhere.