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Flower delivery.
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
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Delivery was timely and the arrangement was beautiful. Thank you so much!
The flowers delivered were wilted. The next day they were completely fallen. Its unlikely I will order from here again. The quality was subpar.
First time ordering flowers over computer
Everything was beautiful as described
The flowers were not like the photo. Very disappointed
Best service ever, I like it!
Ordered a sympathy butterfly dish garden. Guess what no dish out of stock had to substitute for a wooden basket. Not quite sure what the final product looks like. Still waiting on that from the recipient
Flowers were darker than the image
Blah blah blah
The arrangement looks nothing like the pictures. I chose the full and colorful arrangement and she got a sparse, hardly any flowers, and tons of space in her arrangement. I'm disappointed
I sent the plant to someone who lost a family member. The delivery was made in accordance with the representation. However, I purchased a premium plant and when I saw a photo of the plant that was delivered, I was disappointed because of the size.
Everything fast, nice selection, same day delivery reasonable.
Waiting on delivery... thank you
My sister called screaming with JOY
Thank you again
This is the second order I have placed and I was very pleased with the first one. The flowers were beautiful and lasted for a really long time.
Looked pretty
Good website
Easy ording
Flowers looked fresh and exactly like the add.
Great selection, fair prices but the flowers were delivered in a Mason jar rather than an actual vase as we had selected. Just a little disappointing to us as the sender, but recipient said flowers were very nice.
My mother raved about her flowers. Being elderly and quarantined they really brightened her day.
Your link from Perks at Work is not working right, it says there is a 26% discount using the link, but only allows a 25% discount and doesn't let me change the discount code from the default 003 to the one given on the link from Perks at Work, which in NJ26. Also, this is my second order in a week, and while the bouquet my recipient received from my first order was absolutely stunning when it arrived; it looked nothing like what I had selected to be delivered!
The card didn't print correctly either, words were split on two lines ( and not by syllables). The cards are poorly executed!
This is the first time I have been able to opt for 'No Vase'. A plus point.
Also, first time I have been able to order below £49.99 - usually told lower priced items cannot be delivered to ZIP CODE! Very Prohibitive! Making me less likely to send flowers often. Hope this rule has now changed, I will therefore use your service more often if this is the case! I look forward to hearing from my daughter about the quality of the bouquet, and delivery. Thank you.
Beautiful flowers, quality service - a bit high-priced!
Answer: Truthfully I was so livid when I spoke with them that I demanded my money back since it was their error and demanded they send me an email as confirmation that I cancelled the order and that I would receive a total refund. Hope that helps
Answer: I'm sorry in advance
Answer: My delivery came at 640pm on the day it was scheduled, I checked several times during the day and couldn't get anything but thst the delivery was scheduled.
Answer: Yes I have been informed that it will be recovered due to flowers not being delivered.
Answer: That's how this company works. You can't trust a date that they've promised they'll meet. I'd get a refund, and shop elsewhere.