On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Flower delivery.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
The flowers were beautiful. Delivered on time.
I've ordered from Youflowers.com with great feedback from recipients. I ordered the special of the day to commemorate the date of my mother's death. I was disappointed with the bouquet for the price point. It just didn't live up to my expectations based upon my previous experience.
It won't determine me from ordering in the future because this was the first time I've been disappointed. But it does throw into question the bouquet I sent yesterday for the death of a dear friend's mother.
I now know what to expect for specials of the day for future notice.
Feel free to contact me with questions, if you like.
Alena
*******794
Please excuse any typos. Sent from my mobile device.
Easy to use hoping her flowers are as beautiful as the picture
Very satisfied with all services. Thank you
The experience was easy and on time. The flowers were absolutely beautiful.
The flowers are pretty but what was delivered was not even close to what the picture displayed. All else was good.
Your service fee is extremely high, plus you charge a separate fee for something else. The flowers are beautiful; however, the arrangement is quite small for the price. For the same price I could have gotten something a little larger from your competition.
The perfect "just because" surprise for my momma!
Easy to order and delivered on time!
Shopping was easy. Shipping brought the price up
SO high I almost didn't buy. I thought bill was about $45 then it jumped to $79. Don't have that kind of money. I would order more often if less $
I received e-mail that I wasn't getting same day delivery, but it did arrive early the next day and seeing a picture it was gorgeous. Usually disappointed when sending flowers, but seeing how beautiful the arrangement was, I was fine with the one day late. Not sure if mylar balloon was added, can't see in pic. Florist did a fantastic job!
The fruit basket was perfect. The candy basket did not look anything like the one online and the candy shown was not the candy she received. More chocolate on the website, more boxed candy like good n plenty (which she does not care for) in the basket she received. Substitutions were expected, but normally substitutes are with a similar product.
The service/handling charge is quite excessive.
I did not receive the floral arrangement, but sent it to a friend who is now a grandmother of 2 little nuggets (a boy and a girl). She was surprised and very happy with the arrangement. Indicating that the flowers were beautiful.
Should let you know about delivery fee
Fantastic!
VERY EASY FRIENDLY AND GOOD PRICES. Flowers were as beautiful as they were in the pic. I'm a very happy and satisfied customer
Outstanding experience. Thank you.
A little pricey but I cannot complain. I received a rose once and it was perfect!
The price was 31.99 for the mum with a $8 discount but at checkout it adds a $14.99 handling fee that is never mentioned. A little bit of a shock. The flowers were delivered timely and very nice.
Would have been nic to have a few filler flowers like baby's breath intermixed in the rose bouquet, for a few dollars more.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members