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From You FlowersReviews 147,039

3.2

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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

service
433
value
421
shipping
407
returns
309
quality
382

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Dorothy E.
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Site easy to navigate
September 2, 2020

Site easy to navigate. Wide selection of choices. Reasonable cost.

Date of experience: September 2, 2020
Sergio B.
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Very easy user friendly site
September 2, 2020

Very easy user friendly site

Date of experience: September 2, 2020
Ethel H.
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Very please with the floral arrangement
September 2, 2020

Very please with the floral arrangement. Arrived on the day requested.

Date of experience: September 2, 2020
Kelsey H.
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Had a credit and a discount code, but couldn't use together.

Date of experience: September 2, 2020
Maureen B.
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THE PRICING IS MISLEADING, AND THE EXTRA CHARGES AT THE END ARE UNEXPECTED.

Date of experience: September 2, 2020
Jordan L.
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Great prices
September 2, 2020

Great prices. Great service

Date of experience: September 2, 2020
Chris K.
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They look great
September 2, 2020

They look great

Date of experience: September 2, 2020
Corrie K.
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Everything was delivered on time
September 2, 2020

Everything was delivered on time. The flowers were beautiful but one bunch was not quite the color pictured. Do not agree with being charged 2 $15 handling fees when both bouquets went to the same house.

Date of experience: September 2, 2020
Robby X.
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Product was not as good as before
September 2, 2020

Product was not as good as before. Vase was clear instead of red. Arraignment was very small.

Date of experience: September 2, 2020
Doug A.
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The recipient was very pleased with the arrangement
September 2, 2020

The recipient was very pleased with the arrangement

Date of experience: September 2, 2020
Margi X.
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So far so good on ordering
September 2, 2020

So far so good on ordering. Great selection, love the same day delivery!
The Deluxe Flowers received were shy of the fullness and color shown.

Date of experience: September 2, 2020
Annie D.
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This was an order I placed for a client who was ill
September 2, 2020

This was an order I placed for a client who was ill. She said she absolutely loved the bouquet and the scent was wonderful. Thank you

Date of experience: September 2, 2020
Elizabeth M.
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So far so good, I received a message from my Aunt and she was very thankful

Date of experience: September 2, 2020
Edward P.
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Was delivered late in day
September 2, 2020

Was delivered late in day

Date of experience: September 2, 2020
Judi M.
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These flowers were for a very special friend who lost a relative. She thought they were beautiful and loved them!

Date of experience: September 2, 2020
Elizabeth S.
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Although I have not yet seen the flowers delivered I am hopeful the arrangement was satisfactory.

Date of experience: September 2, 2020
Lara B.
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It would be nice if the delivery fee was noted immediately prior to Order Details AFTER you have already checked out.

Date of experience: September 2, 2020
Dzevad G.
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Great selection of gifts and very easy to navigate your website.
Thanks

Date of experience: September 2, 2020
Richard C.
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Excellent website easy to navigate
September 2, 2020

Excellent website easy to navigate.

Date of experience: September 2, 2020
Andy D.
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Quick
September 2, 2020

Quick - appreciated reminder about credit

Date of experience: September 2, 2020