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From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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Lots of great choices but as almost everything today, it was a little pricey. BUT, that's the way it is.
My wife is happy
Delivered on time. Pretty but pricey.
Great service so far, I've never been disappointed.
Thank you for delivering this flower arrangement as requested.
Service charge too high!
Flowers were delivered on the day they said they would deliver. Thank you for that.
Thank you for everything they loved their gift
It looks like the order received was a substitute. The floral arrangement appearance did not look as nice as what is shown on the web page.
Beautiful flowers arrived with a hand-written note within 2 hours of placing my order for same-day delivery. Thank you!
Very easy to order and pay on line. Flowers were beautiful but I was disappointed to find the flowers were in a wicker basket in lieu of a vase that was shown in the picture. I did not want flowers in a basket which is why I picked the display that I did. I understand substitutions have to be made at times, but I find it odd that the florist would not have had the appropriate vase or another vase available.
I ALWAYS ORDER FROM FROMYOUFLOWERS AND HAVE NEVER HAD A BAD EXPERIENCE. FLOWERS ARE ALWAYS FRESH AND BEAUTIFUL. I ESPECIALLY LIKE THAT I CAN GO THROUGH RAKUTEN FOR A PERCENTAGE BACK. THANK YOU FOR YOUR GREAT SERVICE.
The site pre-populated the wrong zip code and did not allow me to edit. This is not good and could impede a timely delivery!
The flowers were delivered on time and looked great.
I am beyond disgusted with what the recipient received compared to what I was shown that I purchased and would be delivered to my brother in the hospital recovering from COVID-19. It is pitiful grocery store bunch of flowers that he received; SHAMEFUL and I'm embarrassed as this is NOT an almost $60 product! I wish I could attach a picture!
The bouquets we've ordered have always been complimented by recipients. Selection is great, and the ordering process very easy.
Not as many sunflowers as the picture showed for the upgraded delux arrangement
The order arrived on time and complete.
The flowers were not as full as they were in the picture and the custom vase was just a picture printed on paper and put inside of a clear vase.
I expected to image to be put directly onto the vase and wish it would have been described better.
Order process easy-plant delivered not exactly like picture-delivery was on time
Flowers delivered in great condition and on time as promised.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members