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From You FlowersReviews 147,039

3.2

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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

service
433
value
421
shipping
407
returns
309
quality
382

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Chris T.
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My parents received their Flowers on Tuesday and loved the vase and the flowers. On Wednesday my mom called and stated that the flowers had died so I was not happy about that. I'm not really sure what happened but flowers should last for at least 7-10 days. I bought some roses from a local market on 8/29 and they are still in good condition.

Date of experience: September 3, 2020
Tracy B.
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None
September 3, 2020

None

Date of experience: September 3, 2020
Marylou C.
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Excellent choices...
September 3, 2020

Excellent choices...great price & service

Date of experience: September 3, 2020
Trae C.
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Great variety to choose from!
September 3, 2020

Great variety to choose from!

Date of experience: September 3, 2020
Satveer C.
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Delivery was same day as promised
September 3, 2020

Delivery was same day as promised. Price was less than 1-800-FLOWERS. I did not see the delivered product, but the recipient said the quality was good.

Date of experience: September 3, 2020
Susan D.
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So easy and pleasurable to browse and choose
September 3, 2020

So easy and pleasurable to browse and choose. Any occasion is represented. These were for my son who is struggling. So thank you, From You Flowers for helping to Brighten his day.

Date of experience: September 3, 2020
Cesar R.
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There are several add ons or what seem like hidden fees that bulk up the price that you don't see until you're at the check out and that is annoying and can screw with your budget after you spent time deciding what to get.

Date of experience: September 3, 2020
Patrice D.
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This was my first time using this service
September 3, 2020

This was my first time using this service. My overall experience was good. One hiccup occurred with the delivery, as one of the balloons popped before my grandson received the gift. Other than that I was happy with fromyouflowers.com. Customer service responded to my issue timely and accommodated me accordingly. My grandson loved the soft, plush bear

Date of experience: September 3, 2020
Wayne L.
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Easy to order and check out
September 3, 2020

Easy to order and check out

Date of experience: September 3, 2020
Elizabeth Y.
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Ordered birthday balloon and flowers package for my Sister-in-Law and she loves it! Same day delivery and it was delivered on time. Will be ordering again!

Date of experience: September 3, 2020
Scott C.
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Easy process
September 3, 2020

Easy process. Good selection. Delivery was in good time. Delivery person should directly given the flowers to the recipient and not just hand off to an employee. Product size was very small for $83. The arrangement and quality were excellent.

Date of experience: September 3, 2020
honey p.
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THE ONLINE EXPERIENCE IS VERY QUICK AND EASY
September 3, 2020

THE ONLINE EXPERIENCE IS VERY QUICK AND EASY- BEAUTIFUL PICTURES. QUALITY PLANTS- I HAVE NEVER GOTTEN FLOWERS BUT HAVE ORDERED 3 SYMPATHY PLANTS AND THEY WERE BEAUTIFUL AND THE RECEIVERS LOVED THEM.

Date of experience: September 3, 2020
Deborah G.
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This is my second time using your flower service
September 3, 2020

This is my second time using your flower service. Great service.

Date of experience: September 3, 2020
Debby R.
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Good price
September 3, 2020

Good price. The flowers were so beautiful! Thank you so very much.

Date of experience: September 3, 2020
Dawn N.
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They are beautiful flowers, great customer service, fast delivery
Would order again over and over

Date of experience: September 3, 2020
Samuel G.
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I was surprised by a $2.99 cent charge for same day when the order is for tomorrow. I was also surprised by the $14.99 handling/service fee...it didn't show up until I had done all the work to get the order ready. That's not good marketing, that's just wrong. Worst of all, my surprise order didn't show up until 839 pm...bed time. Didnt look like the arrangement I ordered. Much smaller.

Date of experience: September 3, 2020
Rita D.
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Great service
September 3, 2020

Great service. The flowers I sent to a friend in NJ were gorgeous. Thx.

Date of experience: September 3, 2020
Cheryl S.
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I got a little confused and had my daughter help me
September 3, 2020

I got a little confused and had my daughter help me. I could not find where to have the flowers ship to for the address

Date of experience: September 3, 2020
L D.
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I sent flowers as a sympathy gift to a relative and she was very happy with them.

Date of experience: September 3, 2020
Barbara F.
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Large selection of flower arrangements and prices
September 3, 2020

Large selection of flower arrangements and prices. Ordering was easy. Very pleased with service.

Date of experience: September 3, 2020