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From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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You were going to charge me $14.95 to deliver this $19.95 flower arrangement, so I decided not to buy it. A few minutes later you sent me an email offering free delivery. If you could afford to offer free delivery I wish you would have offered it the first time around. Each time I clicked on the $19.95 flower arrangement I was automatically directed to more expensive floral arrangements. I was persistent and I did end up figuring out how to buy the $19.95 arrangement. You purposely did not show a photograph of the $19.95 arrangement, while a full photo was shown for all the other higher priced floral arrangements. This is not a very friendly or reputable way to run your website.
I paid extra for the "premium" arrangement, and what I got would have been disappointing even for the "regular". Not even 1/4 of the quantity or quality of flowers in the picture (which by my understanding is supposed to reflect the "deluxe", and the premium should be even bigger/better than the picture). Also, I specifically chose this arrangement because it had stargazer lilies which are my girlfriend's favorite because they are so much more fragrant than regular lilies, and what was delivered had 4 basic white lilies.
Easyi thought they would be larger!
Quick order placement
I was unhappy with the flowers da we received because it wasn't even close to what I ordered
That was for a special occasion and I pick pink roses not mix flowers!
Also to expensive...
Na
Quick and easy ordering with beautiful bouquets
Your website is easy to use! Theree were more carnations and less roses than pictured.
Made the order at 9:30 p.m. for the next day. Delivered at 1:30 p.m. Flowers looked great. My cute little gal pal was pleased and surprised.
Great delivery service (I bought a same day delivery plant) and it was precious!
Better than any other flower company
Excellent all round and will recommend to others - thank you
Good experience ordering from your site.
I will let you know how she likes her flowers!
They were for my grandson's mom who is on hospice.
She said they were beautiful! Thank you so sooo much for helping in making her day happy!
Daughter is thrilled with the arrangement!
15.00 is an excessive amount to pay for handling a product. The 10.00 I saved so say, you got back and more. I feel this is a RIP OFF. The candy is melted thank God the flowers are pretty. This was a gift for my Mother.
Very smooth, was able to find what I was looking for quickly and with minimal effort.
I ordered these for a friend in another state so never saw them. She said they were nice so I am depending on the fact she got what I ordered.
If you add a place for special instructions, it would be very helpful. Needed them delivered bu a certain time(was sending to someone's job). And they didn't get delivered at all. Not happy with service
Experience satisfying.
I am very satisfied customer, reasonable price, nice flower arrangement, prompt and quick. Thank you
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members