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From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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This order was a pre-birthday gift for my mother and she was very elated to receive such beautiful flowers.
The flowers were exactly as pictured, and of course even more Beautiful once received.There were no issues with Delivery as it was very prompt and accurate. This was my first time using this company and I Highly Recommend!
Quick and easy but much smaller than in picture called complained and was given 15%discount.
My shopping was great, now waiting on the delivery to see if it's going to be a five star.
So far so good
Happy after delivery, flowers were beautiful
Easy
Very easy to place an order.
However the actual arrangement was.very disappointing no yellow roses (as shown on your website)
Only daisies.
Fantastic service, gorgeous flowers - thoroughly impressed and will defo use you guys again in the future! Top work :)
The person whom I ordered the flowers & balloons for was Very Happy with the arrangement.
Thanks Mrs. Purdy
TERRIBLE CON and RIP-OFF:
FIRST OFF, DO NOT ORDER THE "CUSTOM PHOTO VASE", YOU WILL BE EXTREMELY EMBARRASSED BY WHAT SHOWS UP!
I honestly wanted to cry when I saw a picture of what was delivered I was so embarrassed. I ordered a custom vase that was supposed to be a keepsake for a new mother & instead they received a lose 8.5"x11" PIECE OF PAPER with the photo printed on it & a glass vase. SERIOUSLY, IS A PIECE OF COMPUTER PAPER CONSIDERED A "CUSTOM VASE" THAT IS SUPPOSED TO BE A "KEEPSAKE" FOR YOUR LOVED ONE? SO Humiliating.
AND THEN TO TOP IT OFF, I paid for a big bouquet of 24 ROSES & ONLY 15 ROSES were delivered to them in the box with the piece of computer paper custom vase! I am absolutely mortified, I am so embarrassed by what they received...
I searched the website high & low before ordering & again after, and absolutely nowhere can I find where a "custom vase" is a piece of computer paper & a separate cheap glass vase. And then on the Roses, it definitely says you are supposed to get 24 Roses/stems if you order two dozen, not 15! What a con job, I have never in my life been so embarrassed by a gift I have sent someone.
Hopefully the $14.99 "Satisfaction Guarantee" I paid for on both my orders means I'm going to receive a FULL REFUND FOR BEING SHORTED NINE (9) ROSES out of the TWO DOZEN (24) I paid for AND FOR BEING CONNED buying a CUSTOM VASE that shows up as a piece of COMPUTER PAPER.
This is actually damaging when people think you ordered them a CHEAP PIECE OF PAPER & a cheap glass vase, and they don't know you were buying them a custom printed vase that was supposed to be a memento & keepsake for them for years to come.
I am absolutely so embarrassed & humiliated by this & there's no fixing the sad excuse of a gift they've already received.
Last minute and so pleased.
Delivering flowers that only last a few days has become quite expensive which is not your fault. The options for the ******* zip code were disappointing.
My daughter called and told me she received her flowers and they were beautiful. So thank you for a job well done.
Simple checkout
The sapphire vase and flowers were beautiful! The recipient also thought they were so beautiful and she loves sapphires! Home Run on this one, Thank you!
I did not see the flowers but the family receiving them sent a very nice compliment about them. It was a family death so I'm hoping to use your service again.
Plant was extremely small and the bouquet was extremely small
Quick and easy, service was very professional
Poor. Late delivery
BEAUTIFUL FLOWERS DELIVERED QUICKLY. I THOUGHT THE HANDLING FEE WAS TOO HIGH. I DIDN'T SEE IT UNTIL THE VERY LAST PAGE AT CHECK OUT. SHOULD BE SOONER SO I CAN MAKE A MORE INFORMED DECISION. OVERALL GOOD CHOICES, prices and delivery.
Great prices. Great Service.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members