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The company generally receives positive feedback for its easy-to-use platform and the valuable information it provides regarding credit scores and reports. Customers appreciate the informative nature of the service, which aids in understanding their financial standing. However, several concerns arise related to pricing transparency, as many users feel misled by subscription fees following initial free trials. Additionally, there are complaints about the complexity of the website and difficulties in accessing customer support. While some representatives, like Ramon, are praised for their exceptional service, the inconsistency in support experiences highlights an area for improvement.
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Was looking for more info but that's ok, but over all I have credit report thank you
Great review
Great chat line help
I will definitely use this site in the future should the need arise
Informative and accurate information about credit cards history and payment details
I opened this account because Home Depot said that I had late payments on my scores. After review that is false so I no longer need this account. Please cancel my subscription. Thank you
Very easy to navigate, and informative for my purposes
Only thing I can honestly say is, for your first time as a user, I don't think you should charge for the first time use or just a one time use. But I liked it because it was easy fast and simple. Most have you download an app or your doing a survey and buying thing's when you've come for one thing. Just to check your credit score.
Charged $1 to my bank account during my "free trial".
Lost in online site, as I'm not very computer savvy. Once I spoke directly to Representative, he cleared up my confusion and guided me thru the necessary steps to successfully acquire the credit reports I needed.
I requested a free credit report but had to pay $ ( put my credit card information) to get it. How sure am I that my credit card will not be charged unknown to me?
Great it was easy and simple I entered my information and up