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FreeScoreOnlineReviews 776

4.2

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FreeScoreOnline Reviews Summary

The company generally receives positive feedback for its easy-to-use platform and the valuable information it provides regarding credit scores and reports. Customers appreciate the informative nature of the service, which aids in understanding their financial standing. However, several concerns arise related to pricing transparency, as many users feel misled by subscription fees following initial free trials. Additionally, there are complaints about the complexity of the website and difficulties in accessing customer support. While some representatives, like Ramon, are praised for their exceptional service, the inconsistency in support experiences highlights an area for improvement.

This summary is generated by AI, based on text from customer reviews

service
5
value
4
shipping
1
returns
1
quality
2

We monitor reviews for authenticity

Colorado
1 review
0 helpful votes
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Got credit score
February 10, 2020

Was looking for more info but that's ok, but over all I have credit report thank you

Date of experience: February 10, 2020
Arizona
1 review
0 helpful votes
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Helpful!
February 10, 2020

Very helpful! Was able to print off my credit report thank you.

Date of experience: February 10, 2020
Texas
1 review
0 helpful votes
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Fast service
February 10, 2020

Great review
Great chat line help
I will definitely use this site in the future should the need arise

Date of experience: February 10, 2020
California
1 review
0 helpful votes
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Informative
February 10, 2020

Informative and accurate information about credit cards history and payment details

Date of experience: February 10, 2020
Colorado
1 review
0 helpful votes
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Credit Scores for Mike
February 7, 2020

I opened this account because Home Depot said that I had late payments on my scores. After review that is false so I no longer need this account. Please cancel my subscription. Thank you

Date of experience: February 7, 2020
Indiana
1 review
0 helpful votes
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Credit report
February 6, 2020

Very easy to navigate, and informative for my purposes

Date of experience: February 6, 2020
South Carolina
1 review
0 helpful votes
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Duck scores
February 6, 2020

Very fast and gave me what I needed. The
Credit was there also.

Date of experience: February 6, 2020
New York
1 review
0 helpful votes
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Outdoor Street Cleaning
February 6, 2020

I like to receive my credit score and credit report.

Date of experience: February 6, 2020
Minnesota
1 review
0 helpful votes
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Only thing I can honestly say is, for your first time as a user, I don't think you should charge for the first time use or just a one time use. But I liked it because it was easy fast and simple. Most have you download an app or your doing a survey and buying thing's when you've come for one thing. Just to check your credit score.

Date of experience: February 6, 2020
Florida
1 review
0 helpful votes
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Good service, false advertising
February 5, 2020

Charged $1 to my bank account during my "free trial".

Date of experience: February 5, 2020
Minnesota
1 review
1 helpful vote
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Credit score
February 5, 2020

Easy to get and worthwhile to get there watching over my credit

Date of experience: February 5, 2020
Montana
1 review
0 helpful votes
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Needed Credit Reports
February 4, 2020

Lost in online site, as I'm not very computer savvy. Once I spoke directly to Representative, he cleared up my confusion and guided me thru the necessary steps to successfully acquire the credit reports I needed.

Date of experience: February 4, 2020
Virginia
1 review
4 helpful votes
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Feedback
February 7, 2020

I requested a free credit report but had to pay $ ( put my credit card information) to get it. How sure am I that my credit card will not be charged unknown to me?

Date of experience: February 4, 2020
Ohio
1 review
0 helpful votes
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Shelton
February 4, 2020

Good got all I need to clean up my credit report. Looking at getting a new house.

Date of experience: February 4, 2020
Indiana
1 review
0 helpful votes
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Auto mechanic
February 4, 2020

Great it was easy and simple I entered my information and up

Date of experience: February 4, 2020