FreeScoreOnline Reviews Summary
The company generally receives positive feedback for its easy-to-use platform and the valuable information it provides regarding credit scores and reports. Customers appreciate the informative nature of the service, which aids in understanding their financial standing. However, several concerns arise related to pricing transparency, as many users feel misled by subscription fees following initial free trials. Additionally, there are complaints about the complexity of the website and difficulties in accessing customer support. While some representatives, like Ramon, are praised for their exceptional service, the inconsistency in support experiences highlights an area for improvement.
This summary is generated by AI, based on text from customer reviews
This was the fastest and easiest process to obtain a credit report!
Got my scores and report within a matter of minutes. Canceled my subscription the next day which was also fast and hassle free! 5/5 stars.
I highly value my credit! Free Score online offered a free 7 day trial that I took advantage of. The site and the service is great! It allows me to monitor my credit report and score from all three credit bureaus, which is really great! I am hoping to keep the Premium service, if my finances will allow me to! I have had a great experience so far and I am thankful for having found your online site!
Very efficient & prompt service provided. Chat service very good and informative
Excellent site, they showed me everything i had questions about. Great site. Secure site as well.
Not as easy as I thought, but kept trying till complete. Then saw my credt score.
I'm not a techie, so I was very pleased to be treated with respect and interest in my concerns when I talked with support staff.
I got my reports with no problem, as well as a lot of excellent advice and insights
Very good It was a very enlightening experience coming to you and your company with all that your knowledge and everything you told me
I got my free credit report however, you asked for my banking information and charging me a fee even though you state that you will return the fee to me. This is not what I consider to be free. I would like to cancel my order ID: *******. Also, you do not have a link to cancel your order. Please accept this as a legal notice to cancel or please send me the link to cancel.
I had no problem receiving the 3 credit scores. Now I am able to fix the few errors.
Easy to use and quick very intuitive and obvious in terms of how you use it. Very helpful.
Getting my report was quick and easy. The online verification was intuitive.
Yes, I received my credit reports as promised with information on how they are calculated.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members