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FreeScoreOnlineReviews 776

4.2
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FreeScoreOnline Reviews Summary

The company generally receives positive feedback for its easy-to-use platform and the valuable information it provides regarding credit scores and reports. Customers appreciate the informative nature of the service, which aids in understanding their financial standing. However, several concerns arise related to pricing transparency, as many users feel misled by subscription fees following initial free trials. Additionally, there are complaints about the complexity of the website and difficulties in accessing customer support. While some representatives, like Ramon, are praised for their exceptional service, the inconsistency in support experiences highlights an area for improvement.

This summary is generated by AI, based on text from customer reviews

service
5
value
4
shipping
1
returns
1
quality
2
Arkansas
1 review
0 helpful votes
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Credit score
March 2, 2020

It was fine. I needed to get a copy bc I am trying to consolidate or reduce my debt and do not want to miss anyone.

Date of experience: March 2, 2020
Connecticut
1 review
0 helpful votes
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Good Start
March 2, 2020

Everything went fine. It told me the status of all my lines of credit

Date of experience: March 2, 2020
California
1 review
0 helpful votes
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Quick and easy!
March 2, 2020

It took me less than 10 minutes to get my credit score. Thank you!

Date of experience: March 2, 2020
South Carolina
1 review
0 helpful votes
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Free credit score
March 2, 2020

I appreciate the service. I was able to check my credit score from all three credit union for free. The website was easy to navigate to and I got access to my credit report in s timely manner

Date of experience: March 2, 2020
Colorado
1 review
0 helpful votes
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Wish subscription was cheaper
March 2, 2020

I received all 3 of my scores and reports immediately with the $1 trial. Just wish the monthly subscription was a little cheaper.

Date of experience: March 2, 2020
South Carolina
1 review
0 helpful votes
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Friendly
March 2, 2020

I only called to understand the credit site I was on, had some questions due to a scam I was involved in the day before. I ended up enrolling in a monthly protection program (just for a few months because of this scam) and it was suggested I freeze my credit - which I did, for now. He was a very good customer service & sales person.

Date of experience: March 2, 2020
New York
1 review
0 helpful votes
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Rate
February 24, 2020

Easy to follow, was able to obtain the info I needed!

Date of experience: February 24, 2020
New York
1 review
0 helpful votes
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THANKSALOT
February 24, 2020

I tried to get my credit score from Experian it what came back was they did not have my score. I saw while trying to get scores from other agencies I saw FreeScoreOnline in my search. I put in my information and got my scores from 3 including Experian. Strange

Date of experience: February 24, 2020
Florida
1 review
0 helpful votes
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Great service and a lot of good info
February 24, 2020

Thanks! Definitely a valued service and easy to use

Date of experience: February 24, 2020
Idaho
1 review
1 helpful vote
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Not really free
March 3, 2020

I was looking for the "Free" site annualcreditreport.com and kept getting routed to various sites. I finally gave up and paid the $1 to get the report.

Date of experience: February 24, 2020
Kansas
1 review
0 helpful votes
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Car purchase
February 24, 2020

Very easy to do, my first time doing a check on my credit.

Date of experience: February 24, 2020
Ohio
1 review
1 helpful vote
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Tech support
March 3, 2020

I found the information helpful. Encountered difficulty sending information in PDF form

Date of experience: February 24, 2020
Texas
1 review
0 helpful votes
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Credit score
February 24, 2020

Credit score was received and it was very helpful.

Date of experience: February 24, 2020
Maine
1 review
0 helpful votes
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Dispute Resolution Department and Chat online
February 24, 2020

I had a good experience with the dispute team representative as well as those I communicated with using the chat. Thank You.

Date of experience: February 24, 2020
Texas
1 review
0 helpful votes
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Office manager
February 20, 2020

Easy to use and view my credit score. Was helpful to identify my collection information. The only problem that I did run into was the numbers on file to call collection agency's not updated. Over all was useful.

Date of experience: February 20, 2020
Ohio
1 review
0 helpful votes
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Perfect
February 20, 2020

Trustworthy and will recommend to any and everyone

Date of experience: February 20, 2020
Georgia
1 review
0 helpful votes
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Credit review
February 20, 2020

I was able to see all my scores from Equifax, TransUnion and Experian. This enabled me to purchase a car prior to walking into the dealership because I was armed with information. Thank you.

Date of experience: February 20, 2020
Texas
1 review
0 helpful votes
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Credit score
February 20, 2020

Good quick site easy to navigate highly recommend this site

Date of experience: February 20, 2020
Massachusetts
1 review
0 helpful votes
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Good to know..
February 18, 2020

Great to know my credit score and how to improve a better score!

Date of experience: February 18, 2020
Iowa
1 review
0 helpful votes
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Review
February 18, 2020

I liked how quick it was to get the scores. Very good website to work with

Date of experience: February 18, 2020