The company generally receives positive feedback for its easy-to-use platform and the valuable information it provides regarding credit scores and reports. Customers appreciate the informative nature of the service, which aids in understanding their financial standing. However, several concerns arise related to pricing transparency, as many users feel misled by subscription fees following initial free trials. Additionally, there are complaints about the complexity of the website and difficulties in accessing customer support. While some representatives, like Ramon, are praised for their exceptional service, the inconsistency in support experiences highlights an area for improvement.
This summary is generated by AI, based on text from customer reviews
Thank you job well done. Consider this my cancellation I am no longer need of your services. Please confirm email *******@gmail.com
It was convenient and easy getting the scores.
The experience went well.
I got my full report from all 3 credit reporting agencies including what my credit card balances are and if my identity is at risk.
OK I got a bloody nose for my trouble but it's getting better.
I was not aware that FIOs gave me a bad report, my credit history has been impeccable since I was able to get credit. FIOS sucks!
I received better quality information than I have typically received from the 3 credit bureaus.
I would highly recommend this service.
It was good now i dont need to be a member thanks maybe sometime in the near future
Do not recall this company. Did ask for Credit Scores online.
Everything went smoothly as I already have gotten my credit scores, usually once a year, for at least the past 20 years.
Quick, efficient and easy to navigate. I really like site and I received information quickly and it was very easy to navigate on the website.
Was able to see my score from all three major FICO score holders - only a 2-point difference between the top and lowest score - that's good to know. I had put a freeze due to fraudulent activity and all three had that notes, again, good to see. I have been keeping tabs annually so nothing unexpected in my data and the balances seemed close to actuals. Problem info in the past were corrected (then) and stayed corrected. Information seems good.
It was really wonderful to all credit score together but monthly charges seems to be high to view score alone. Unfortuatenly i could not afford monthly subscription. Thanks for having such a awesome application.
I opened the trial membership from ScoreSense to compare that program's services, features, and costs to those provided under my current Discover Card and Lifelock accounts. Although the services and features provided under the ScoreSense program appear to be comprehensive and in many ways comparable to my Discover Card and Lifelock programs I have found nothing in the way of additional features or benefits which would justify the high (in my opinion) approximate $30/month cost of ScoreSense's offering.
Thank you for letting me know what i need to make my score better.