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The company generally receives positive feedback for its easy-to-use platform and the valuable information it provides regarding credit scores and reports. Customers appreciate the informative nature of the service, which aids in understanding their financial standing. However, several concerns arise related to pricing transparency, as many users feel misled by subscription fees following initial free trials. Additionally, there are complaints about the complexity of the website and difficulties in accessing customer support. While some representatives, like Ramon, are praised for their exceptional service, the inconsistency in support experiences highlights an area for improvement.
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Favorably impressed with the available reports and options that were available on the Scoresense site.
I was glad to learn my credit scores, but I wish they would not try to trick people into a subscription.
. Excellent customer service you guys keep the good work. Thank you.
Got my credit score quickly and I am very pleased that I didn't have to jump through a lot of hoops to do it. I would definitely recommend the site.
Great and convenient very interesting and important
Good & easy to maneuver
I receive credit schools from all three agencies. I also discovered why my credits Go ahead went down because of a collection.
The site works simply fine, but it's overpriced by $10 monthly, should be 19.95 or you offer a startup discount of $10 for the first year or 6 mos. So people have time to work with it and decide its worth.
Just saying.
Mark
Easy to use please cancel my subscription. Thanks for all you help. I will refer your site to my friends.
Straight forward access to credit history and review scores
I was looking for my credit history. It showed my credit history.
Although I was pleased with the results, including how quickly I received them, I was not pleased that I had to purchase something that was supposed to be free. I felt it was imposed on me and was not given an option to decline purchasing the "free score" online.
This was an easy process to follow, I'm answering this survey a week later. I didn't know there was a survey after the sign up.
This was my first time using this online service and I must confess to being just a little hesitant about doing so because of the initial documentation needed to start the process. However, I do understand why it was necessary to provide said information because of the need for accuracy. I found the service to be very thorough, fast, and accurate. I was very pleased and would use this service again in the future.
Yes, I received the report.
It was very quick.
It did helped me to take an action at timely manner.
Thank you!
I was able to check the score and the questions are detailed to make sure the security. This is a good access for people who wants to check the points!