business logo of FreeScoreOnline

FreeScoreOnline

Overview

FreeScoreOnline has a rating of 3.9 stars from 784 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FreeScoreOnline most frequently mention credit report, good experience and customer service. FreeScoreOnline ranks 2nd among Credit Reports sites.

service
5
value
4
shipping
1
returns
1
quality
2
How would you rate FreeScoreOnline?
grey star
grey star
grey star
grey star
grey star
Alabama
1 review
0 helpful votes
Follow Gordon X.
Unfollow Gordon X.
Send Message
Share Review
Report Review

Review of unsubscribing
December 21, 2022

After I reviewed my "free" results, I had all sorts of problem getting the $1 refunded (do not even understand why this was charged in the first place). Had to get to a supervisor to get the refund accomplished. Need to better train customer service personnel.

Date of experience: November 21, 2022
South Carolina
1 review
0 helpful votes
Follow Rick Z.
Unfollow Rick Z.
Send Message
Share Review
Report Review

Good help information
May 8, 2020

The information looks like it is pretty accurate. But because of not knowing what all the abbreviations used was very confusion to me to be able to determine who it was referring to and did help some when trying to get the right information for social security site.

Date of experience: May 8, 2020
South Carolina
1 review
0 helpful votes
Follow Vicki N.
Unfollow Vicki N.
Send Message
Share Review
Report Review

Friendly
March 2, 2020

I only called to understand the credit site I was on, had some questions due to a scam I was involved in the day before. I ended up enrolling in a monthly protection program (just for a few months because of this scam) and it was suggested I freeze my credit - which I did, for now. He was a very good customer service & sales person.

Date of experience: March 2, 2020
Wisconsin
1 review
0 helpful votes
Follow Kapuss L.
Unfollow Kapuss L.
Send Message
Share Review
Report Review

Plain and simple. Made it easy for me and fast
February 6, 2020

Only thing I can honestly say is, for your first time as a user, I don't think you should charge for the first time use or just a one time use. But I liked it because it was easy fast and simple. Most have you download an app or your doing a survey and buying thing's when you've come for one thing. Just to check your credit score.

Date of experience: February 6, 2020
Illinois
1 review
0 helpful votes
Follow DEVAKUMAR O.
Unfollow DEVAKUMAR O.
Send Message
Share Review
Report Review

Good Service! Keep it up
February 10, 2020

It was really wonderful to all credit score together but monthly charges seems to be high to view score alone. Unfortuatenly i could not afford monthly subscription. Thanks for having such a awesome application.

Date of experience: February 10, 2020
Florida
1 review
0 helpful votes
Follow Kyle H.
Unfollow Kyle H.
Send Message
Share Review
Report Review

It wasn't really free
August 19, 2023

It says its free but you have to give your credit card number and then it's $1 but then you get a notice saying they are going to charge your card $29 every month to enable you to continue seeing your score. Which was not made clear when I paid the $1. I don't need to see my score every month so I had to go through another set of steps to cancel.

Date of experience: July 20, 2023
Arizona
1 review
0 helpful votes
Follow Richard C.
Unfollow Richard C.
Send Message
Share Review
Report Review

Free Credit Report/Scores
January 28, 2021

Disappointed that I had to provide my credit card information, to get what is supposed to be my Annual Free Credit Report and Scores. Just means I now have to remember to cancel your service before end of free period. Total waste of my time and yours. If not for this, I would have given your site a 5 Star Rating.

Date of experience: January 28, 2021
Georgia
1 review
0 helpful votes
Follow Robert L.
Unfollow Robert L.
Send Message
Share Review
Report Review

Checking My Credit Score
January 5, 2021

I completed and submitted all personal information requested, entered my credit card information for a one-dollar amount to be charged to my credit card account to verify that the card was active and within a few seconds my credit score was revealed along with what I would call a summary of my credit report. It was quite informative.

Date of experience: January 5, 2021
Alabama
1 review
0 helpful votes
Follow larry B.
Unfollow larry B.
Send Message
Share Review
Report Review

Review
February 6, 2021

I received my credit report. Your program attempted to charge me a monthly fee
I called in and had that stopped as i was not aware the report had a cost assosiated with it
The person was very nice and generated me a conformation by phone where he had stopped that
I have the number wrote down as i got no computer genertated one

FreeScoreOnline attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 7, 2021
Washington
1 review
0 helpful votes
Follow Stephen F.
Unfollow Stephen F.
Send Message
Share Review
Report Review

Isn't technically free
February 20, 2021

The website forces you to input credit card information and sign up for a $35 a month service. Rather annoying. It's also not convenient to cancel that service before you are billed. It got me what I needed though.

Date of experience: January 21, 2021
Virginia
1 review
0 helpful votes
Follow Sharon S.
Unfollow Sharon S.
Send Message
Share Review
Report Review

Got the Job Done
January 9, 2023

I've accessed my online credit reports for over 15 years, and the 'big ones' get worse every year. Inaccurate information, that has been corrected over and over again, when you have all three in a row to review, scores are crazy. FreeScore had all the information, lined up, detailed, clear, and actually as up to date as the day I did it! Clearly showing in comparison that the others aren't working hard enough.

Date of experience: January 9, 2023
Colorado
1 review
0 helpful votes
Follow David C.
Unfollow David C.
Send Message
Share Review
Report Review

Credit Report/DDP
June 4, 2020

I received the information very quickly and was able to provide the information to my mortgage company so they could work on my loan. Trying to get a credit freeze lifted can be a little difficult and this solved my problem all at one time. Great service and they did just what they said they would do.

Date of experience: June 4, 2020
North Carolina
1 review
0 helpful votes
Follow JOHN A.
Unfollow JOHN A.
Send Message
Share Review
Report Review

How to STOP paying a monthly charge.
March 31, 2022

I tried to call your phone #*******209-And stop being charged. It did not work. It makes me feel that I have been hacked. If not please release me from future charges or give me a way to do it. It should not be this hard to keep from getting my FREE score. I am not happy with your hacking. John Swann

Date of experience: March 1, 2022
Michigan
1 review
0 helpful votes
Follow Bonnie W.
Unfollow Bonnie W.
Send Message
Share Review
Report Review

Good Service
October 21, 2023

This was my first time using this online service and I must confess to being just a little hesitant about doing so because of the initial documentation needed to start the process. However, I do understand why it was necessary to provide said information because of the need for accuracy. I found the service to be very thorough, fast, and accurate. I was very pleased and would use this service again in the future.

Date of experience: October 21, 2023
North Carolina
1 review
1 helpful vote
Follow Kim L.
Unfollow Kim L.
Send Message
Share Review
Report Review

Disappointed
August 27, 2020

I was happy with obtaining my credit score for the price of $1.00. However, I feel that before starting the process of getting my score that you would have told me up front that a membership fee was going to happen after having the site for a week only. Very disappointed that I now have to cancel before a deadline date in order Not to be charged a fee of $29.95!

Date of experience: July 28, 2020
Arizona
1 review
0 helpful votes
Follow David U.
Unfollow David U.
Send Message
Share Review
Report Review

Credit Check
April 27, 2020

No issues to report all three credit check agencies were identical. I will be checking this information quarterly to ensure my credit is maintained. I found this website very user friendly and will recommend it to others in need of this service.

Date of experience: April 27, 2020
Hawaii
1 review
0 helpful votes
Follow A T.
Unfollow A T.
Send Message
Share Review
Report Review

NOT FREE AT ALL
May 16, 2021

You'll have to pay $1 AFTER giving all your personal information and social security number. What a scam! They say it's refundable but the fact of the matter is, you still have to pay $1 and give your credit card information as well.

Date of experience: May 16, 2021
New York
2 reviews
0 helpful votes
Follow Susan F.
Unfollow Susan F.
Send Message
Share Review
Report Review

Free Credit Score
June 28, 2023

I was able to get my credit score very easily and user friendly. Thank you. I was under the assumption that this is a free service? They had me put in my credit card for $1.00. I saw that pending. It is to be return to my card correct? I do not want to subscribe to any service with a fee, thank you kindly.

Date of experience: June 28, 2023
Illinois
3 reviews
0 helpful votes
Follow Robyn J.
Unfollow Robyn J.
Send Message
Share Review
Report Review

No hidden or secret charges with Annualcreditreport.com
For free contact with all three (3) credit agencies on your behalf:
Experian, Transition and Equifax
Freescoreonline MAY be 100% completely free, but I do not dare try them - just do not like surprises.
Go with: Annualcreditreport.com

Date of experience: August 2, 2022
Georgia
1 review
1 helpful vote
Follow James E.
Unfollow James E.
Send Message
Share Review
Report Review

Ripoff
June 12, 2020

This is a total rip off design to get people to enroll in a credit monitoring program which they don't want. You are charging $1 for a free credit score. Therefore it is not free but design to get your credit card information and enroll you in a program with a so call 7 day free trial period knowing that the average person will forget to call on and cancel before the trial period is over and hefty payment are applied to the consumer credit card. Total rip off

FreeScoreOnline attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 8, 2020