FreemakeReviews 111

I paid for only 1 week trial using paypal, but without warning they charged the lifetime subscription to my account after the week was over. You can't even appeal to them because their email address with Paypal is bogus. I sent an email using the address they used to inform me about the account activation and this was the reply "You bought 1 week trial license for Freemake which has been extended to a lifetime license as you didn't cancel the trial during the trial period of 7 days. So you were charged ONE-TIME payment for lifetime license. In case of any doubt please refer to the email receipts from FastSpring, our payment processor, where we provided the links to cancel the trial, informed you of the trial terms and conditions and the date of the after-trial charge. Now you have lifetime license and you won't be charged anymore!". Now if the company's spiel is written this way, you know there have been a lot of complaints about their practice.

Take care, obviously a scam. You pay for a test period for 1 €, but I had no way to end the test phase and have not yet received an activation key. It is also customary to inform the user about this. It was also not clear to me that it was a subscription or was not clearly communicated. Of course no reaction by their support.

The deceitful sales model. DON'T DO the $1 trial - it is a scam.
There is no possibility of canceling the trial period.
After the trial period they downloaded money from my account without my approval.
I do not recommend!

They claim they are freeware with no limitations but after I converted a few files it stopped working until I bought a licence key

Deceptive marketing aside, the software is decent

I wasn't impressed. I tried to combine a bunch of mp3s, and it couldn't read half of them. All I got were errors. They played just fine in VLC which plays most files. I downloaded them again several times as mp3 and mp4 files, thinking maybe there was a glitch downloading. Finally, I gave up and went online to Clideo which had no problem reading my files and combined them for free. I wasted my time for hours trying to get Freemake to work. I thought I'd try combining the big files I made online, which now Freemake magically could read. The only thing is to do this, they wanted money. I just uninstalled it. What a waste of my time. It's funny, they never respond to our reviews either.

My husband bought freemake and after erase the program but they continue charged to my credit card every month.

I tried to pay for activation, but their website is setup to cheat people out of their money. When you want to pay for activation, they send you to a donationpage, but the payment doesn't pay for a code, but just sende the money to Them as a gift and they refuse to pay back the money after that

I bought the seven-day trial, not understanding that they would automatically charge me for the full version after seven days. Most companies will remind you that the trial period is almost over and ask if you want the full version. They did not do this, and said "no" when I asked to have it cancelled for a refund. That being said, the app does perform as advertised. I won't do business with them again, though.

This company only wants to access your bank details and take your money, a fraudulent company, Avoid at all costs!

What they don't tell you is that the 'free' conversions are branded. Waste of a download. Go and buy a real converter!

They have free in the name so you'd think that the software would be free. It let me download a single video before insisting I had to pay to use it. It then attempted to prevent me from closing the program by spamming me with ads. After closing 5 or 6 ads in a row I was finally able to X out and uninstall it, wherein it send me an additional ad begging me to pay for a subscription.

Very slow response from customer service. I followed all of their instructions but still never received an activation key, rather got a refund only after filing a dispute through PayPal... buyer beware!

I only downloaded one video and then it told me I had to pay $50 and I if I don't it wont let me download anything. Anyway I found a way better YouTube video downloader that DOESNT have a WATERMARK and its free if not giving it a sponcer but here is the link if you want it: https://yt5s.com/en74

I installed this simply to download a few old movies I'd found online converted from original VHS format - not available on YouTube, Prime etc. Tried several times and always got a stop error code. Evidently its ONLY compatible with YouTube when it's supposed to be universal. No thanks.

This is one of the online scammers around you. When I first used their services, at first it was mentioned that it was free trial, later they asked for a single use subscription of 0.95Euros. Later without my notice, my bank card was charged 39:95 Euros. I did not get any information that I would be obliged to pay for another subscription. When I contacted them through their FASTSPRING BV, ( a company that they use for their transactions), I was told that I had just subscribed to a three year user term and they can't make any refunds.
What a heck do these robbers continue to make online customers vulnerable?

So please be advised right away!

Bought the trial for €0,95 but nowhere did it say you had to cancel the trial. Now I have to pay €39,95 for a lifetime license I did not ask for. I immediately sent an email to them and recieved an automated response. Don't waste your time on this software. Not worth it

First up, this software does offer a 'free' version. The problem with that is that the finished product is unwatchable. They don't tell you that there will be a whopping great watermark in the middle of the screen for the entirety of the video until it's too late. Supposedly you can purchase a one week trial, but when you click on that button, you automatically get directed to a lifetime licence. I'm out.

Thye may tell you it's freeware, but it's got the usual BS strings-attached. What they really want is $$$.