James V.

I paid for only 1 week trial using paypal, but without warning they charged the lifetime subscription to my account after the week was over. You can't even appeal to them because their email address with Paypal is bogus. I sent an email using the address they used to inform me about the account activation and this was the reply "You bought 1 week trial license for Freemake which has been extended to a lifetime license as you didn't cancel the trial during the trial period of 7 days. So you were charged ONE-TIME payment for lifetime license. In case of any doubt please refer to the email receipts from FastSpring, our payment processor, where we provided the links to cancel the trial, informed you of the trial terms and conditions and the date of the after-trial charge. Now you have lifetime license and you won't be charged anymore!". Now if the company's spiel is written this way, you know there have been a lot of complaints about their practice.