FreelancerReviews 19,928

Freelancer take from you money when you accept a project. The guy who offer to me a project for 2600 USD seems a normal project but after I accept it, he wanted to me perform naked virtual assistant to him by video call and other task to his pleasure. So I reject and of course want my money back that freelancer.com took. Freelancer charged me 250 USD just for accept the project and now they said they MAY be cannot give me back the money, because I accepted the project! I told them all the chat and proof about it and I haven't get a reply. They even don't care to took faster your money but don't reply back. And also that this project is in clear violation of the terms of use of Freelancer said to respect that no xxx content or projects relates to. So guys stay away from websites like freelancer.com

This website has extremely poor facilities for freelancers. Is basically a mockery at any freelancer work. There are employers that abuse the freelancers and they can anytime consider you didn't do their job according to the requirements. The only solution possible is conducting an endless dispute where the Freelancer keeps exclusively the employer's part and you never see any penny for your work. :( Also, the customer service is unresponsive to any logical complaint, even though you are charged for the projects you involve in. I really hope they will face the law someday for this kind of business.

I picked a freelancer to do some website work, this was on the weekend. Even though the bid was 260.00, the milestone was the same. Years ago the milestone was a deposit a portion. Well, I paid it reluctantly. Not 5 minutes after making the payment, my bank's fraud department called my home phone. They wanted to know did I authorize 3 not one charge for 250.00. Visa apparently had them in their scope and flagged payment immediately. If fraud alert hadn't caught it they would have taken 750.00 instead of 250.00. From what I'm reading I'm sure I would have caught hell getting it back.

I wrote Freelancer 5 times. After 2 coders could not complete my projects the coders cancelled the milestones (monies put into escrow to pay for the job). Freelancer charged my credit cards over $1250 for jobs I never received. Their deception trickles down to the employees, the freelancers who demand more money up front after completing their bid for your job. I have met 2-3 wonderful coders on their website but lately it has not been code.

Very poorly designed service that has limited functionality. In addition deceptive billing arrangement, unhelpful and rude support who openly admit their signup design is to charge people fees they don't agree to or realise. #scam #freelancer.com

Although I was able to find the artist I needed and working with him was great, it was not without going through HELL with Freelancer.com. This company has NO centralized customer service. NO phone number that is viable for anyone who lives in the U.S. to call. When I had an issue to resolve it took them so long to resolve it and in the meantime they locked up my Freelancer account and the account of the artist I was hiring. If it wasn't for the artist I would report this site but I know that this is a way for him to get work.

But be warned, if you work with Freelancer and you need customer assistance, be prepared to wait 2-3 weeks to have your problem resolved.

If you're in the U.S., it's better to find someone local or go direct to the artist or service provider.

We posted the project 8 months ago, and the guy from Pakistan name. Nawaz Ashraf company name Software4u took the project for £8500 bcos project is too big he asked us to pay upfront money and we did. He only show us some link on his testing page and ask us to give feedback all the time and we gave good feedback and then he was dissappeared for 6 moths. So we reported to freelancer.com and they just restricted his account but our money £5400 is gone and we got nothing. Now he came back and ask us to contact freelancer to open his account again then only he will transfer our file to us. but we think he will run away again after we open his account again. So BEWARE OF FREELACER SCAMMER SOFTWARE4U NAME ASHRAF

I have posted a project in freelancer Wordpress Template convert to website.
A company called Zappiers from India have sent me a proposal and agreed to complete the work. Paid USD400 and little more, all that wrong happened she misleads me to wrong position, at first she asked to realise funds and give feedback and positive comments so all that done and now this lady from Zappiers disappeared and I can't do anything to have my miobey back. All comments, feedbacks and money given and project is closed at lest no way to comment or communicate with her

For more than two years working on freelancer.com I have had some unpleasant experiences, this is an extremely unsafe platform for any freelancer, my last experience was with a client that after I delivered the project and he was happy with everything at the end Requested to freelancer the return of several payments that he made me (4 months ago), I sent all the documentation to freelancer studied my case and they told me that I was right but they could not do anything because the client had requested the refund through his bank. Freelancer told me that they had closed the account of my client but unfortunately had to return the money to the bank, then they took out $ 1000 of my balance that I had at that time and also I was left with a negative balance of $ 1100, now I am working with upwork.com and I go excellent, I do not recommend at all freelancer, it´s a extremely unsafe platform.

They are horrible. Let me tell you i put in 1,000 dollars to get a projects done. I spent 4 months on it to find someone to do it or to do actually do work and project wasnt done but my money kept dropping from the fees. So i gave up having around 700 left. 3 months later i come back. And wow just WOW my account was closed. So i contact the support to get my account back. And guess what my balance was $0.00. I had 700 and it was all gone. I contact them again. They said "The funds have been automatically liquidated due to the closure." now they want me to verify. What kind of monkey donkey crap is that. The user agreements "User Accounts that have not been logged into for a continuous period will incur a maintenance fee per month, until either the account is closed or reactivated. " they expect you to have millions of projects to do. That is so stupid what a scam! I am not dealing with that so im just going to give them the 700 and get it over with! DO NOT waste your time or money with them.

Site is a total scam - even if you manage to find and complete a real project in the middle of the 99% fake ones (people do not pay for post works, so they post all sort of random things and then ask you to work for free) you pay their fee *IN ADVANCE* and you complete your work - even if you have previous completed reviews at any moment your withdrawals can be locked because "we're waiting for your customer to verify" (mean anyone can cheat you EVEN IF YOU USE THEIR MILESTONE SYSTEM)

DO NOT USE IT, AND FOR ANY ANY REASON NEVER EVER EVER USE THEIR MILESTONE/PAYMENT SYSTEM, THEY WILL CHEAT YOU IN ANY WAY POSSIBLE