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Freelancer

Overview

Freelancer has a rating of 4.7 stars from 19,037 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service and great experience. Freelancer ranks 1st among Freelancing sites.

service
1,105
value
962
shipping
658
returns
744
quality
969
This company responds to reviews on average within 3 days
How would you rate Freelancer?
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1 review
0 helpful votes
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Payment related issues
September 11, 2018

Yes Joise have help me to solve this issues.
Really great. They have review my issues care fully and give me solution for it.

Date of experience: September 11, 2018
Israel
1 review
0 helpful votes
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Paying system understanding
November 6, 2019

I wasn't sure i got all the detailed right about how to get paid but after talking to your representative i now fully understand.

Date of experience: November 4, 2019
Pakistan
1 review
0 helpful votes
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Great service
August 2, 2017

Dana did very well job and resolved my issue in just minutes. It was very nice experience and very great support. Thanku soo much

Date of experience: August 2, 2017
California
1 review
1 helpful vote
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Live Chat was helpfiul.
April 25, 2018

Kayla on Live Chat was very helpful. I very much appreciate her help. She resolved the matter I was inquiring about. Thank you. :)

Date of experience: April 25, 2018
Albania
1 review
0 helpful votes
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AWesome assistant
May 30, 2018

I really like this boy.He actually helped me alot to fix the problems that I had. I suggest you guys to speak with him

Date of experience: May 30, 2018
Malaysia
1 review
1 helpful vote
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Query
August 22, 2018

Kayla was very kind and helpful. Though the issue was unsolved, I now know what steps to take to resolve it in the future

Date of experience: August 22, 2018
Australia
1 review
0 helpful votes
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Employer: Ahston. D Feedback Review.
August 11, 2021

Ahston was really good I would have him again if I can. He was very concise in resolving my problems, I am satisfied yes.

Date of experience: August 11, 2021
GB
1 review
0 helpful votes
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Exellent experince
April 1, 2018

Thank you Katie for the help with my credit card
Now i can upload my art work for the projects and no need to wait till my contest to be done

Date of experience: March 31, 2018
Pakistan
1 review
0 helpful votes
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Good Service
October 1, 2017

I was guided properly. Great service. All of my concerns were handled properly and were answered in a proper manner. Excellent service.
Abid R

Date of experience: September 30, 2017
Australia
1 review
0 helpful votes
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RussellVerified Interview
July 21, 2023

Russell V has been a very friendly and polite intervewer. She has a lot of insight on interviewing engineers. Nice to talk to her.

Date of experience: July 21, 2023
Morocco
1 review
0 helpful votes
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Very good and very great assistant
October 6, 2018

I have a problem I forgot the automatic payment on paypal
And I can not buy the pack adhéron for the moment
And this assistant help me
Thank you very much

Date of experience: October 4, 2018
DO
1 review
0 helpful votes
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Stanley did a great job with my request.
April 29, 2019

All I needed was a refund and Stanely quickly assisted me with my request. It was easy and he was really kind. Thank you.

Date of experience: April 28, 2019
Mexico
1 review
0 helpful votes
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Awesome
April 23, 2019

Marina was a nice person and she helped me in all the doubs that I had it.
She explained me everything step by step.

Date of experience: April 22, 2019
India
1 review
1 helpful vote
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Refund Help
July 10, 2018

Kayla B. Is so nice, She is really great. Sh help me a lot and did much more then expected. Thanks Kayla B. Again...

Date of experience: July 9, 2018
Pakistan
1 review
0 helpful votes
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Kimberly is awesome!
December 7, 2017

Kimberly is the best person i can ever get at support! Kimberly you are THE BEST! Freelancer dispute is a bad experience!

Date of experience: December 6, 2017
Canada
1 review
0 helpful votes
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Great Support With Betty T.
November 15, 2018

Amazing support with Betty T. Couldn't have asked for better! She helped me greatly with my account and issues with my last freelancer project.

Date of experience: November 13, 2018
Virginia
1 review
0 helpful votes
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Very Helpful Support
November 30, 2017

I was confused on how to use contest, Kendra G. Was extremely helpful and we came to a conclusion that was more than fair!

Date of experience: November 28, 2017
Turkey
1 review
0 helpful votes
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Rox C helped me along the way
December 19, 2017

I got an issue regarding and Rox C helped me along the way and answered all my questions clearly, and guided me what to do. I am happy with the help.

Date of experience: December 18, 2017
Pakistan
1 review
0 helpful votes
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Excellent
October 31, 2018

He was excellent solving my issue i tried several customer service people on freelancer.com they didnt solve my issue. He solved it quickly A++

Date of experience: October 29, 2018
India
1 review
0 helpful votes
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Good Support
October 28, 2018

Good Support for my issue. I am very happy. Thank you so much Kayla B. For your support. This is better experience for me.

Date of experience: October 28, 2018